# Dune player **URL:** \ **Category:** Apps & Creations\ **Tags:** other-third-party\ **Created:** [November 12, 2011, 2:29am UTC](https://forums.plex.tv/t/dune-player/12256 "2011-11-12T02:29:34Z")\ **Posts on this page:** 20\ **Page:** 73
**Author:** ![StefanoP](https://avatars.discourse-cdn.com/v4/letter/s/49beb7/32.png) [@StefanoP](https://forums.plex.tv/u/StefanoP)\ **Post date:** [February 16, 2016, 10:32pm UTC](https://forums.plex.tv/t/dune-player/12256/1441 "2016-02-16T22:32:01Z")
Scanner: Plex Movie Scanner Agent: TMDB ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [February 18, 2016, 4:07pm UTC](https://forums.plex.tv/t/dune-player/12256/1442 "2016-02-18T16:07:40Z")
Hello. I have been using Emplexer without a problem for the past 2 weeks on my dune connected to my TV. All of a sudden, I get the following error: “houve un problema ao acessar essa area, try again (401)”. I have done some research, but there were only two sites where this was ever brought up and I wasn’t able to fix it for myself using the information given there. My plex server is setup on a seedbox with which I download and stream (streambox). As I said before, I didn’t have the issue when I first started using emplexer and I am very sure that I didn’t change any settings in Plex to have caused this problem. Thank you for your help! ---
**Author:** ![jmper](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmper/32/13803_2.png) [@jmper](https://forums.plex.tv/u/jmper)\ **Post date:** [February 19, 2016, 6:19am UTC](https://forums.plex.tv/t/dune-player/12256/1443 "2016-02-19T06:19:45Z")
Hello, Do you use Plex pass? ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [February 19, 2016, 10:52am UTC](https://forums.plex.tv/t/dune-player/12256/1444 "2016-02-19T10:52:36Z")
No, I do not use Plex Pass ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [February 19, 2016, 10:53am UTC](https://forums.plex.tv/t/dune-player/12256/1445 "2016-02-19T10:53:14Z")
And in fact didn’t use it before (if you were thinking about the subscription expiring) ---
**Author:** ![jmper](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmper/32/13803_2.png) [@jmper](https://forums.plex.tv/u/jmper)\ **Post date:** [February 19, 2016, 4:29pm UTC](https://forums.plex.tv/t/dune-player/12256/1446 "2016-02-19T16:29:31Z")
Could you try browse address http://YOUR\_PLEX\_IP:32400/library/sections/ from your PC (Mac)? ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [February 19, 2016, 9:33pm UTC](https://forums.plex.tv/t/dune-player/12256/1447 "2016-02-19T21:33:26Z")
Yes, I have been doing that from the beginning. As I said I am using a seedbox and plex was preinstalled there. The only way I have access to it is THROUGH that link. I am able to do this on all devices except for my dune recently. ---
**Author:** ![jmper](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmper/32/13803_2.png) [@jmper](https://forums.plex.tv/u/jmper)\ **Post date:** [February 20, 2016, 6:12am UTC](https://forums.plex.tv/t/dune-player/12256/1448 "2016-02-20T06:12:56Z")
Very strange. Can I see your log file? ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [February 20, 2016, 10:12am UTC](https://forums.plex.tv/t/dune-player/12256/1449 "2016-02-20T10:12:31Z")
Of Emplexer of the dune server. Not sure where the emplexer one is located, but the one for plex, how will it help? ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [February 20, 2016, 10:14am UTC](https://forums.plex.tv/t/dune-player/12256/1450 "2016-02-20T10:14:18Z")
In the debug logs, I tried using a “plex.direct” link and access was unauthorized, could this be part of the issue? EDIT: Looking through the logs, (“primaryServerAuthToken”: true) ---
**Author:** ![jmper](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmper/32/13803_2.png) [@jmper](https://forums.plex.tv/u/jmper)\ **Post date:** [February 20, 2016, 10:19am UTC](https://forums.plex.tv/t/dune-player/12256/1451 "2016-02-20T10:19:13Z")
I mean Emplexer log from dune ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [February 20, 2016, 10:48am UTC](https://forums.plex.tv/t/dune-player/12256/1452 "2016-02-20T10:48:26Z")
How would I go about doing that? ---
**Author:** ![jmper](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmper/32/13803_2.png) [@jmper](https://forums.plex.tv/u/jmper)\ **Post date:** [February 20, 2016, 11:12am UTC](https://forums.plex.tv/t/dune-player/12256/1453 "2016-02-20T11:12:34Z")
[files.dune-hd.com/sdk/doc/html/plugins.html#redirecting\_plugin\_logs\_to\_dune\_plugin\_logs\_folder](http://files.dune-hd.com/sdk/doc/html/plugins.html#redirecting_plugin_logs_to_dune_plugin_logs_folder "files.dune-hd.com/sdk/doc/html/plugins.html#redirecting\_plugin\_logs\_to\_dune\_plugin\_logs\_folder") ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [February 20, 2016, 11:15am UTC](https://forums.plex.tv/t/dune-player/12256/1454 "2016-02-20T11:15:35Z")
Will get back to you ASAP. Thank you very much for the help. ---
**Author:** ![jmper](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmper/32/13803_2.png) [@jmper](https://forums.plex.tv/u/jmper)\ **Post date:** [February 20, 2016, 11:28am UTC](https://forums.plex.tv/t/dune-player/12256/1455 "2016-02-20T11:28:33Z")
Did you try DunePlexCatalog? Does it work or the same error? ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [March 1, 2016, 7:25pm UTC](https://forums.plex.tv/t/dune-player/12256/1456 "2016-03-01T19:25:49Z")
Hello. I apologize for being away for so long, I went on a trip and wasn’t able to do this while I was away, but thank you very much for trying to help. I have installed DunePlexCatalog and when I set up all the links and ports, it gave me a result: “[http://ip](http://ip):port” not responding. What I tried is type in the same link into a web browser on a device I haven’t used plex on before. And what do you know… error 401 unauthorized. What surprised me though, is if I add “/web” to the end of the link, it shows up the “sign-In” page which would be used to log in if a PC was used. The problem now is whether I can login through DPC or emplexer, or how would I allow this connection in Plex settings… ## Thanks again. **TLDR** My conclusion is that plex won’t work through [ip:port], but rather requires [ip:port/web] and then to login. From my understanding emplexer or DunePlexCatalog do not have the function to login and therefore I am not able to use Plex on my DUNE. PLEASE prove me wrong as I really do want to have this great functionality once again. Used to work but then decided to stop all of a sudden and haven’t been able to fix it since. ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [March 1, 2016, 7:38pm UTC](https://forums.plex.tv/t/dune-player/12256/1457 "2016-03-01T19:38:31Z")
By the way, my Plex Media Server (or whatever it is called now) is NOT local. ---
**Author:** ![jmper](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmper/32/13803_2.png) [@jmper](https://forums.plex.tv/u/jmper)\ **Post date:** [March 2, 2016, 6:10am UTC](https://forums.plex.tv/t/dune-player/12256/1458 "2016-03-02T06:10:39Z")
> @Teslenkon said: > Hello. > > I apologize for being away for so long, I went on a trip and wasn’t able to do this while I was away, but thank you very much for trying to help. I have installed DunePlexCatalog and when I set up all the links and ports, it gave me a result: “[http://ip](http://ip):port” not responding. > > What I tried is type in the same link into a web browser on a device I haven’t used plex on before. And what do you know… error 401 unauthorized. What surprised me though, is if I add “/web” to the end of the link, it shows up the “sign-In” page which would be used to log in if a PC was used. > > The problem now is whether I can login through DPC or emplexer, or how would I allow this connection in Plex settings… > > ## Thanks again. > > **TLDR** My conclusion is that plex won’t work through [ip:port], but rather requires [ip:port/web] and then to login. From my understanding emplexer or DunePlexCatalog do not have the function to login and therefore I am not able to use Plex on my DUNE. > > PLEASE prove me wrong as I really do want to have this great functionality once again. Used to work but then decided to stop all of a sudden and haven’t been able to fix it since. Hello, DPC has function to login (Setup → Applications → DPC Setup → Plex Login). Try it. ---
**Author:** ![Teslenkon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/teslenkon/32/18490_2.png) [@Teslenkon](https://forums.plex.tv/u/Teslenkon)\ **Post date:** [March 2, 2016, 9:30pm UTC](https://forums.plex.tv/t/dune-player/12256/1459 "2016-03-02T21:30:07Z")
Thank you for the quick reply, I really appreciate it. My problem is that I cannot choose “settings” in DCP settings. Whichever button I press on it, “Enter”, “Select”, “Popup Menu”, nothing works. I have no clue as to why this is happening, maybe I need to restore my Dune or something like that. Another point to make is the format of “Setup \> Applications \> DCP Setup”: Plex IP | … | Plex Port | … | Connections | Settings | (Which I unable to open) Filters | Setup | (Also unable to open) Cache Files | Manage | (Unable to open) Design | Manage | (Unable to open) Configuration | Save | Thank you again for your help (no one else that could possibly help me out). PS. I am using the latest version I can find: cr1.04 I am installing it from a USB in case that changes something ---
**Author:** ![jmper](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmper/32/13803_2.png) [@jmper](https://forums.plex.tv/u/jmper)\ **Post date:** [March 3, 2016, 1:43pm UTC](https://forums.plex.tv/t/dune-player/12256/1460 "2016-03-03T13:43:58Z")
Hello! you try to use very old version. The last is [dl.dropboxusercontent.com/u/8488718/dune\_plugin\_dpc\_v1\_094.zip](https://dl.dropboxusercontent.com/u/8488718/dune_plugin_dpc_v1_094.zip "https://dl.dropboxusercontent.com/u/8488718/dune\_plugin\_dpc\_v1\_094.zip") [Previous page](https://forums.plex.tv/t/dune-player/12256.md?page=72) [Next page](https://forums.plex.tv/t/dune-player/12256.md?page=74)