# DVD order broken? **URL:** \ **Category:** General Discussions\ **Created:** [February 6, 2020, 1:04pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152 "2020-02-06T13:04:16Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![cyberbrix](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@cyberbrix](https://forums.plex.tv/u/cyberbrix)\ **Post date:** [February 6, 2020, 1:04pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/1 "2020-02-06T13:04:16Z")
I switched a show from aired order to DVD order. (1 extra file in DVD order). I’ve done the metadata refresh and fix match, and the show still comes up incorrect. Is DVD order broken with the whole TVDB API kerfuffle? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 6, 2020, 1:25pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/2 "2020-02-06T13:25:16Z")
DVD order will not work, if they are using “fractional” episode numbers on TheTVDB. e.g. S01E02.5 Which show is it? ---
**Author:** ![cyberbrix](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@cyberbrix](https://forums.plex.tv/u/cyberbrix)\ **Post date:** [February 6, 2020, 1:57pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/3 "2020-02-06T13:57:35Z")
[https://www.thetvdb.com/series/scrubs/seasons/dvd/8](https://www.thetvdb.com/series/scrubs/seasons/dvd/8) I don’t think it’s a fractional episode issue ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 6, 2020, 2:29pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/4 "2020-02-06T14:29:40Z")
> [@cyberbrix](#): > > and the show still comes up incorrect. What exactly does this mean, in your case? ---
**Author:** ![cyberbrix](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@cyberbrix](https://forums.plex.tv/u/cyberbrix)\ **Post date:** [February 6, 2020, 2:52pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/5 "2020-02-06T14:52:30Z")
Rather than coming up as My Finale (2), episode 19 comes up as Episode 19. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 6, 2020, 3:15pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/6 "2020-02-06T15:15:07Z")
Are your files perhaps in mp4/m4v containers? If so, the improper episode title could be caused by the embedded ‘title’ meta tag. Make sure you files have either no metadata or have only correct info in them. ---
**Author:** ![cyberbrix](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@cyberbrix](https://forums.plex.tv/u/cyberbrix)\ **Post date:** [February 6, 2020, 3:27pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/7 "2020-02-06T15:27:19Z")
They are mkv containers, with no metadata. All other episodes show up fine. Originally this show was loaded as normal air order. I switched it over to DVD order, did a refresh, and no luck. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 6, 2020, 3:29pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/8 "2020-02-06T15:29:42Z")
You could try [https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/](https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/) and/or the [Plex Dance](https://forums.plex.tv/t/plex-incorrectly-identifying-tv-episodes/100265/4 "Plex Dance") If that also fails, as a last resort join the two parts of the finale into one file and go back to ‘aired’ order. [[HowTo]: joining multi-part movies files with MKVtoolnix GUI](https://forums.plex.tv/t/howto-joining-multi-part-movies-files-with-mkvtoolnix-gui/113211/1) ---
**Author:** ![cyberbrix](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@cyberbrix](https://forums.plex.tv/u/cyberbrix)\ **Post date:** [February 6, 2020, 7:00pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/9 "2020-02-06T19:00:36Z")
Thanks. I got tired of it not working and just merged them. It’s ugly to have credits in the middle of a show, but it is what it is ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 6, 2020, 7:00pm UTC](https://forums.plex.tv/t/dvd-order-broken/538152/10 "2020-05-06T19:00:38Z")
Closed on May 6, 2020, 7:00pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.