# DVR setup fails

**URL:** <https://forums.plex.tv/t/dvr-setup-fails/680640>\
**Category:** Live TV & DVR\
**Tags:** server-linux, server-docker\
**Created:** [January 20, 2021, 9:14pm UTC](https://forums.plex.tv/t/dvr-setup-fails/680640 "2021-01-20T21:14:33Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Broekmanium](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/broekmanium/32/227198_2.png) [@Broekmanium](https://forums.plex.tv/u/Broekmanium)\
**Post date:** [January 26, 2021, 5:08pm UTC](https://forums.plex.tv/t/dvr-setup-fails/680640/8 "2021-01-26T17:08:48Z")

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Hi @sa2000,

Thank you again for your efforts, much appreciated. Please find the requested information below, let me know if you need any additional information or if I have to test something.

Arch Linux (kernel 5.10.9)  
PMS 1.21.1.3876  
Hauppauge WinTV-DualHD  
Netherlands, DVB-C (scanning 316Mhz Caiway fast scan profile)

On my (old) Windows server this succeeds and afterwards it asks me for a network ID after which the channels are found. On my Linux box it fails a few seconds after the initial scan channels.

Logging 2021-01-26 (GMT+1)

1. Enabled verbose/debug logging.
2. Restarted PMS at 17:50:13
3. Ran a scan DVB-C, Netherlands, 316MHz fast scan (Caiway)
4. Extracted the logging, I have only included the Tuner log for now as the others expose personal information. Can I send these somewhere privately if needed?  
[Plex Tuner Service.log](https://forums.plex.tv/uploads/short-url/rdiod2VEBanbAlViuVunOccxHIY.log) (35.2 KB)

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