# DVR Setup: Fetch Channel Mapping 404's

**URL:** <https://forums.plex.tv/t/dvr-setup-fetch-channel-mapping-404s/721847>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr\
**Created:** [June 11, 2021, 1:35am UTC](https://forums.plex.tv/t/dvr-setup-fetch-channel-mapping-404s/721847 "2021-06-11T01:35:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RadioSwimmer](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@RadioSwimmer](https://forums.plex.tv/u/RadioSwimmer)\
**Post date:** [June 11, 2021, 1:35am UTC](https://forums.plex.tv/t/dvr-setup-fetch-channel-mapping-404s/721847/1 "2021-06-11T01:35:20Z")

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Server Version#: 1.18.3.2129  
Player Version#: Browser  
Tuner Make/Model: HDHomerun Flex 4k  
Guide/Lineup name: Local Broadcasting Listing  
Using XMLTV?: No  
Channel number/Name: N/A

When attempting to set up the DVR, plex fails to retrieve the channel lineup.

 ![2021-06-08 20_25_53-Window](https://global.discourse-cdn.com/plex/original/3X/7/3/73a3c5b241bf0f81d4fa08334b30739f66bb0186.png)  
 ![2021-06-08 20_26_21-Window](https://global.discourse-cdn.com/plex/original/3X/2/4/24d32bd210fed5f8b3b0e27c5a2cc9f44be946a3.png)  
 ![2021-06-09 22_05_45-Window](https://global.discourse-cdn.com/plex/original/3X/d/6/d672e5d4e7a1b9abf06f4d671e67a5c7b0b40e69.png)

I entered my zip code and it successfully recognized my location, as well as pulling channel mappings, however was unable to show the channel lineup from my tuner.

The logs show the following  
`Jun 10, 2021 20:22:38.778 [0x811aeb000] DEBUG - Activity: updated activity 510b4a31-4d0e-4c7e-8174-10b88201d3e2 - completed 100.0% - Computing best lineup Jun 10, 2021 20:22:38.778 [0x811aeb000] DEBUG - EPG: Score for lineup lineup://tv.plex.providers.epg.cloud/5fc76e23eb8098002d84fed6#Local%20Broadcast%20Listings%20(75%20channels) was 37.0 Jun 10, 2021 20:22:38.778 [0x811aeb000] DEBUG - Activity: Ended activity 510b4a31-4d0e-4c7e-8174-10b88201d3e2. Jun 10, 2021 20:22:38.778 [0x811aeb000] DEBUG - EPG: Best computed lineup was lineup://tv.plex.providers.epg.cloud/5fc76e23eb8098002d84fed6#Local%20Broadcast%20Listings%20(75%20channels) with a total score of 37.0 Jun 10, 2021 20:22:38.865 [0x80c354700] DEBUG - Auth: authenticated user 1 as RadioSwimmer Jun 10, 2021 20:22:38.865 [0x81104aa00] DEBUG - Request: [192.168.0.126:62096 (Subnet)] GET /livetv/epg/lineupchannels?lineup=lineup%3A%2F%2Ftv.plex.providers.epg.cloud%2F5fc76e23eb8098002d84fed6%23Local%2520Broadcast%2520Listings%2520%2875%2520channels%29 (10 live) TLS GZIP Signed-in Token (RadioSwimmer) Jun 10, 2021 20:22:38.866 [0x80c354700] DEBUG - Completed: [192.168.0.126:62096] 404 GET /livetv/epg/lineupchannels?lineup=lineup%3A%2F%2Ftv.plex.providers.epg.cloud%2F5fc76e23eb8098002d84fed6%23Local%2520Broadcast%2520Listings%2520%2875%2520channels%29 (10 live) TLS GZIP 0ms 458 bytes (pipelined: 4)`

At this point I am not sure where to go from here. Any help or pointers would be appreciates

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**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\
**Post date:** [June 11, 2021, 1:24pm UTC](https://forums.plex.tv/t/dvr-setup-fetch-channel-mapping-404s/721847/2 "2021-06-11T13:24:06Z")

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First make sure you have backups of your database files and then upgrade the server.

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<div class="post-metadata">

**Author:** ![RadioSwimmer](https://avatars.discourse-cdn.com/v4/letter/r/e99b99/32.png) [@RadioSwimmer](https://forums.plex.tv/u/RadioSwimmer)\
**Post date:** [June 14, 2021, 2:42am UTC](https://forums.plex.tv/t/dvr-setup-fetch-channel-mapping-404s/721847/3 "2021-06-14T02:42:50Z")

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Sorry I wasted your time with a super dumb problem. The server was too out of date.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 12, 2021, 2:43am UTC](https://forums.plex.tv/t/dvr-setup-fetch-channel-mapping-404s/721847/4 "2021-09-12T02:43:35Z")

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