EAC3 5.1 not compatible with my system?

Audio stream is incompatible? I have a Synology 918+ a Roku premier+, Sony 7.1 AV receiver, and a Panasonic 3D Plasma tv, is this a Synology issue, the Roku or something else? The AV receiver is capable of the audio stream but Plex is converting it to AAC stereo? The original audio is EAC3 5.1 See photos

There is an easy way to find out why it is doing what it is:

  1. Verify DEBUG logging is enabled and VERBOSE is disabled.
  2. Start Playback
  3. Let play for 20 seconds
  4. Stop Playback
  5. Wait 30 seconds for logs to settle
  6. *Settings - Server - Troubleshooting - Download Logs
  7. Attach the ZIP file.
  8. We read down through to the playback decision log and look at the decisions made.

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