# EAC3 transcode on Nvidia Shield

**URL:** <https://forums.plex.tv/t/eac3-transcode-on-nvidia-shield/843848>\
**Category:** Plex Players\
**Tags:** server-nvidia-shield\
**Created:** [June 8, 2023, 5:04pm UTC](https://forums.plex.tv/t/eac3-transcode-on-nvidia-shield/843848 "2023-06-08T17:04:08Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![tzubairi](https://avatars.discourse-cdn.com/v4/letter/t/f6c823/32.png) [@tzubairi](https://forums.plex.tv/u/tzubairi)\
**Post date:** [June 8, 2023, 5:04pm UTC](https://forums.plex.tv/t/eac3-transcode-on-nvidia-shield/843848/1 "2023-06-08T17:04:09Z")

</div>

Hi I noticed on my 4k file, original quality stream, there’s a transcode happening. Not sure why this is happening. I’ve attached screenshots of the settings/transcode reason. Can anyone explain?

 ![IMG_1524](https://global.discourse-cdn.com/plex/original/4X/5/d/1/5d185f09d2f70f5a39a144ca196f4dff3122439b.jpeg)

---

<div class="post-metadata">

**Author:** ![nx6](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nx6/32/103992_2.png) [@nx6](https://forums.plex.tv/u/nx6)\
**Post date:** [June 8, 2023, 6:08pm UTC](https://forums.plex.tv/t/eac3-transcode-on-nvidia-shield/843848/2 "2023-06-08T18:08:00Z")

</div>

Someone with Plex told me before that the Shield does not support EAC3, even though I had other files with the codec that played fine. Also I’m pretty sure content on Amazon Prime the last few years has used it, too.

I ended up just turning on HDMI pass-through and letting my TV handle it to stop the transcoding of the specific file I was having the issue with.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 6, 2023, 6:08pm UTC](https://forums.plex.tv/t/eac3-transcode-on-nvidia-shield/843848/3 "2023-09-06T18:08:18Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
