# EAE timeout! EAE not running, or wrong folder?

**URL:** <https://forums.plex.tv/t/eae-timeout-eae-not-running-or-wrong-folder/604600>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [June 17, 2020, 4:01pm UTC](https://forums.plex.tv/t/eae-timeout-eae-not-running-or-wrong-folder/604600 "2020-06-17T16:01:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![twz2004](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/twz2004/32/93978_2.png) [@twz2004](https://forums.plex.tv/u/twz2004)\
**Post date:** [June 17, 2020, 4:01pm UTC](https://forums.plex.tv/t/eae-timeout-eae-not-running-or-wrong-folder/604600/1 "2020-06-17T16:01:56Z")

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Server Version#: 1.19.4.2935

I have hosted Plex Server in a VMware Virtual Machine on Ubuntu 18.04 for awhile now. I just noticed today my logs being spammed with the error of “EAE timeout! EAE not running, or wrong folder?”. Can I please get some guidance on how to fix this? I host to Plex Servers and both are having this problem.

My logs:

> **[Plex Media Server.log](https://www.dropbox.com/s/0teogj3iktijyqc/Plex%20Media%20Server.log?dl=0)**
>
> Shared with Dropbox

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 15, 2020, 4:01pm UTC](https://forums.plex.tv/t/eae-timeout-eae-not-running-or-wrong-folder/604600/2 "2020-09-15T16:01:58Z")

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