# EAE timeout is back! **URL:** \ **Category:** General Discussions\ **Tags:** server-synology\ **Created:** [July 22, 2021, 11:29pm UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883 "2021-07-22T23:29:36Z")\ **Posts on this page:** 9\ **Page:** 2
**Author:** ![turb3k](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@turb3k](https://forums.plex.tv/u/turb3k)\ **Post date:** [July 23, 2021, 1:28am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/22 "2021-07-23T01:28:50Z")
Thanks for your help getting this working again Chuck, with the value now set to 131072 I will have loads of headroom I am guessing? would it be better to reduce to 98304? rather than eat u RAM for no reason? Last question then haha, was it just pot luck using the value 77004 worked for a while then stopped working again? using the new value should make sure the issue doesn’t return? Thanks for all your help mate, you are a life saver! ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 23, 2021, 1:32am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/23 "2021-07-23T01:32:31Z")
To share what’s happening. Each slot, used or not, used 540 bytes of memory. 131072 slots allocates 70.778 MB of memory into the kernel. (which is noise) As a slot is used, it’s path & inode number are added to the table (average = 256 bytes) ---
**Author:** ![turb3k](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@turb3k](https://forums.plex.tv/u/turb3k)\ **Post date:** [July 23, 2021, 1:33am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/24 "2021-07-23T01:33:29Z")
Also noticed a few of these in the console since restart and the new script “BaseIndexFrameFileManager: transcoder exited abnormally” “BaseIndexFrameFileManager: expected 2786 images, but found 987” “BaseIndexFrameFileManager: expected 867 images, but found 347” Anything to be worried about? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 23, 2021, 1:34am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/25 "2021-07-23T01:34:57Z")
No idea about what the transcoder was looking at. I suspect it was comparing the header info against what it found. I would figure out which file that is and either remux or handbrake it to fix the frame counts. ---
**Author:** ![turb3k](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@turb3k](https://forums.plex.tv/u/turb3k)\ **Post date:** [July 23, 2021, 1:36am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/26 "2021-07-23T01:36:50Z")
Oh is that just the thumb nail previous that plex gives when skipping/scanning through the media? So nothing important like metadata ie: movie covers or posters etc? Think this is the transcode issue after looking deeper " IntroDetector: Failed to transcode file (1): /volume2/video/TV Series/Doctor Who (2005)/Season 0/Doctor Who (2005) S00E156.mkv" ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 23, 2021, 1:39am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/27 "2021-07-23T01:39:16Z")
That would be one to check out. It should never fail intro detection ---
**Author:** ![turb3k](https://avatars.discourse-cdn.com/v4/letter/t/8baadc/32.png) [@turb3k](https://forums.plex.tv/u/turb3k)\ **Post date:** [July 23, 2021, 1:40am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/28 "2021-07-23T01:40:41Z")
> [@turb3k](#): > > S00E Checked the episode in question, it doesnt have an intro just starts straight away and never cuts to an intro so maybe plex got confused looking for one? Found this error aswell:- MDE: unable to find a working transcode profile for video stream Same thread ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [July 23, 2021, 1:49am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/29 "2021-07-23T01:49:50Z")
up to you at this point as to what to do. It barked but the file plays otherwise. Do you want an intro? – obtain another copy / re-rip / DVR it again. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 21, 2021, 1:50am UTC](https://forums.plex.tv/t/eae-timeout-is-back/730883/30 "2021-10-21T01:50:21Z")
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