# EasyAudioEncoder error on playback

**URL:** <https://forums.plex.tv/t/easyaudioencoder-error-on-playback/825473>\
**Category:** Plex Media Server\
**Tags:** server-unraid\
**Created:** [January 4, 2023, 7:10am UTC](https://forums.plex.tv/t/easyaudioencoder-error-on-playback/825473 "2023-01-04T07:10:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![meldalinn](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@meldalinn](https://forums.plex.tv/u/meldalinn)\
**Post date:** [January 4, 2023, 7:10am UTC](https://forums.plex.tv/t/easyaudioencoder-error-on-playback/825473/1 "2023-01-04T07:10:41Z")

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Server Version#: 1.30.0.6486  
Player Version#: 9.13.1.37459 /more  
[Plex Media Server Logs\_2023-01-03\_23-07-02.zip](https://forums.plex.tv/uploads/short-url/zNOngwUSWTCLtDua2p9Cj1uRGzX.zip) (2.6 MB)  
Getting errors on playback:

[Req#619f7/Transcode/82a151a5da10c351-com-plexapp-android/c14cd6db-e736-419d-8bbf-435c971f5348] [truehd\_eae @ 0x148af04e1dc0] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-0c7d329b-b4e1-4a6a-9a1d-0791d5f0f0da/EasyAudioEncoder/Convert to WAV (to 8ch or less)/82a151a5da10c351-com-plexapp-android\_23155-0-0.wav’

[Req#61b6e/Transcode/82a151a5da10c351-com-plexapp-android/b82ccc51-fe45-4f4c-8d7e-537c7dda5ec6] [truehd\_eae @ 0x14ca532f4dc0] error reading output: -5 (I/O error)

[Req#61bf5/Transcode/82a151a5da10c351-com-plexapp-android/b82ccc51-fe45-4f4c-8d7e-537c7dda5ec6] Error while decoding stream #0:1: I/O error

Happening on multiple players, ShieldTV (the newer one) Samsung TV, WebOS(LGoledB9), Android phone (Pixel 7 and S22)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 4, 2023, 7:11am UTC](https://forums.plex.tv/t/easyaudioencoder-error-on-playback/825473/2 "2023-04-04T07:11:24Z")

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