# Email Address changed in account

**URL:** <https://forums.plex.tv/t/email-address-changed-in-account/412470>\
**Category:** General Discussions\
**Created:** [May 16, 2019, 10:49pm UTC](https://forums.plex.tv/t/email-address-changed-in-account/412470 "2019-05-16T22:49:37Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jmhintze1](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jmhintze1](https://forums.plex.tv/u/jmhintze1)\
**Post date:** [May 16, 2019, 10:49pm UTC](https://forums.plex.tv/t/email-address-changed-in-account/412470/1 "2019-05-16T22:49:37Z")

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It appears my plex account’s email address and password, along with pin, have been changed. If any support can be given to recover my account it would be greatly appreciated.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [May 16, 2019, 11:02pm UTC](https://forums.plex.tv/t/email-address-changed-in-account/412470/2 "2019-05-16T23:02:29Z")

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You should have gotten an email notification of password change with option to revert. ( after you get back in you can change PIN and username on your account page. [https://app.plex.tv/desktop#!/settings/account](https://app.plex.tv/desktop#!/settings/account)

if there is something not working with the reverting process, please contact billing at [https://www.plex.tv/contact/?option=plex-pass-billing](https://www.plex.tv/contact/?option=plex-pass-billing). since you appear to have a Plex Pass our billing folks will ask couple question to verify you are who you are and help you out.

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**Author:** ![jmhintze1](https://avatars.discourse-cdn.com/v4/letter/j/c68b51/32.png) [@jmhintze1](https://forums.plex.tv/u/jmhintze1)\
**Post date:** [May 16, 2019, 11:05pm UTC](https://forums.plex.tv/t/email-address-changed-in-account/412470/3 "2019-05-16T23:05:20Z")

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So yeah, just found the email, unfortunately this happened a month ago and I wasn’t paying attention. I will work with billing. Thank you.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 14, 2019, 11:05pm UTC](https://forums.plex.tv/t/email-address-changed-in-account/412470/4 "2019-08-14T23:05:28Z")

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