# Embedded artwork not showing up in Plex **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-linux, plex-web, library-management\ **Created:** [August 10, 2023, 7:26pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086 "2023-08-10T19:26:46Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 10, 2023, 7:26pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/1 "2023-08-10T19:26:47Z")
Server Version#: 1.31.2 My music doesn’t not show covers of the album in Plex, I have embedded images in the music files and want it to show that. How can I do this? The `Use local assets` option doesn’t seem to help. Same thing for movies and shows, I want Plex to first pull from the file embedded artwork if it is there. ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [August 10, 2023, 7:51pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/2 "2023-08-10T19:51:44Z")
This article talks about using local metadata in general, but it has a section related to artwork. [[HowTo] Configure Plex to use embedded metadata (music)](https://forums.plex.tv/t/howto-configure-plex-to-use-embedded-metadata-music/153689) I answered a similar question the other day. I included a list of things that I thought might prevent Plex from picking up the correct image: ["Refresh Metadata" Does not pull album art from local media files - #2 by beckfield](https://forums.plex.tv/t/refresh-metadata-does-not-pull-album-art-from-local-media-files/848710/2) ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 10, 2023, 10:16pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/3 "2023-08-10T22:16:02Z")
Thank you for your response. I have read both links you provided. I have tried both methods of adding the images and neither are working for me. Do you have any idea as to why the discrete method would not work? ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [August 10, 2023, 10:19pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/4 "2023-08-10T22:19:11Z")
Seeing that you’re on a linux system, make sure the file permissions on the image files are the same as for the audio files. Other than that, if they’re named correctly, and in the right location, I don’t know what else might cause them to be missed. ---
**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\ **Post date:** [August 10, 2023, 10:20pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/5 "2023-08-10T22:20:17Z")
Any ad blockers running? ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 10, 2023, 10:39pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/6 "2023-08-10T22:39:36Z")
The permissions are good and no ad blockers, thanks for the replies ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 10, 2023, 10:40pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/7 "2023-08-10T22:40:08Z")
I’ve tried just about everything so I wonder if the issue runs deeper ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 11, 2023, 12:36am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/8 "2023-08-11T00:36:31Z")
I’m following the conventions on this page: [https://support.plex.tv/articles/200220717-local-media-assets-tv-shows/](https://support.plex.tv/articles/200220717-local-media-assets-tv-shows/) and I’m not able to get any pictures to show up. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [August 11, 2023, 2:33pm UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/9 "2023-08-11T14:33:59Z")
The linked article is about TV shows, not about music. I recommend to use `cover.jpg` as the file name for album art. If you have “prefer local metadata” enabled, this file will be the first that appears in the album properties (it will also be the one that is automatically selected among several, if the album has been added new). But you want to follow the folder structure laid out in [https://support.plex.tv/articles/200265296-adding-music-media-from-folders/](https://support.plex.tv/articles/200265296-adding-music-media-from-folders/) if you want local media assets to work correctly. ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 20, 2023, 1:55am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/10 "2023-08-20T01:55:29Z")
I have tried absolutely everything. Something must be wrong with my Plex ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 20, 2023, 5:38am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/11 "2023-08-20T05:38:58Z")
I have one method of accomplishing custom photos. Not the best picture to use but it’s clearly custom poster 🙂 1. Place “Poster.jpg” as “music-top-directoryArtist/Album/Poster.jpeg” ```auto [chuck@lizum ~.2015]$ cp Pictures/XC60-1.jpeg /glock/media/music/Steely\ Dan/Aja/Poster.jpeg [chuck@lizum ~.2016]$ ll /glock/media/music/Steely\ Dan/Aja/ total 70312 drwxr-xr-x 3 chuck chuck 279 Aug 20 01:32 ./ drwxr-xr-x 15 chuck chuck 4096 May 7 2017 ../ -rw-r--r-- 1 chuck chuck 8742982 Jun 20 2016 01 - Black Cow.mp3 -rw-r--r-- 1 chuck chuck 13881795 Jun 20 2016 02 - Aja.mp3 -rw-r--r-- 1 chuck chuck 13556733 Jun 20 2016 03 - Deacon Blues.mp3 -rw-r--r-- 1 chuck chuck 6968878 Jun 20 2016 04 - Peg.mp3 -rw-r--r-- 1 chuck chuck 10001455 Jun 20 2016 05 - Home at Last.mp3 -rw-r--r-- 1 chuck chuck 9013291 Jun 20 2016 06 - I Got the News.mp3 -rw-r--r-- 1 chuck chuck 7815923 Jun 20 2016 07 - Josie.mp3 drwxr-xr-x 2 chuck chuck 231 May 7 2017 Artwork/ -rw-r--r-- 1 chuck chuck 747221 Jan 11 2015 Folder.jpg -rw-r--r-- 1 chuck chuck 1247616 Aug 20 01:32 Poster.jpeg [chuck@lizum ~.2017]$ ``` 1. Settings - Server - Agents - Artists - “local media assets” is top agent 2. Settings - Server - Agents - Albums - “local media assets” is top agent 3. Refresh metadata - Observe results ![Screenshot from 2023-08-20 01-38-15](https://global.discourse-cdn.com/plex/original/4X/8/8/b/88b3d9c720140e75da1913c7dd441514ea88ffb9.jpeg) ![Screenshot from 2023-08-20 01-41-16](https://global.discourse-cdn.com/plex/original/4X/1/d/5/1d53a3e56b12c6d83979ed4ba0d4c3d9bfe1b2bd.jpeg) Original photo: ![XC60-1](https://global.discourse-cdn.com/plex/original/4X/5/3/f/53f483ace037229d861ba1ffcbf1ff525d0bf163.jpeg) ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 22, 2023, 12:28am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/12 "2023-08-22T00:28:59Z")
Thank you very much for the response. I have tried what you’ve suggested with no success. I wonder if something is wrong with the metadata on the server. Anyone know of a way to clear all of that cached data to regenerate it? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 22, 2023, 3:25am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/13 "2023-08-22T03:25:46Z")
If the technique I gave you did not work: 1. Permission problems with the artwork file. 2. Database problems. I would like to ask you recreate / attempt again to add the poster then Refresh Metadata. If it still doesn’t get it, Settings - Server - Troubleshooting - Download Logs Attach the ZIP file it gives you and I will look for problems. ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 22, 2023, 3:35am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/14 "2023-08-22T03:35:44Z")
[Plex Media Server Logs\_2023-08-21\_20-32-12.zip](https://forums.plex.tv/uploads/short-url/5JBSWmKRlWrz1XeJsOcoI2CLdu5.zip) (3.5 MB) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 22, 2023, 3:56am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/15 "2023-08-22T03:56:23Z")
Thank you. I’m finding a lot of ‘Permission denied’ errors in your logs (metadata section) If you run Plex in the default configuration: - User: `plex:plex` - Directory: `/var/lib/plexmediaserver` then please do the following: ```auto sudo chown -R plex:plex /var/lib/plexmediaserver ``` (If not, then please change the values to match your configuration) It will take some time to complete. It will forcibly set the files to all be owned by the Plex runtime user. After it completes. “Refresh all metadata” for each library section. Here is an example of the permission errors I’m finding. Something has been poking around in your metadata and making errors. ```auto Aug 21, 2023 17:27:00.639 [140052317657912] DEBUG - Activity: updated activity f585c736-5934-4f0f-b04a-ead81b9d7c76 - completed 93.4% - Detecting intros Aug 21, 2023 17:27:00.640 [140052317657912] DEBUG - Activity: updated activity f585c736-5934-4f0f-b04a-ead81b9d7c76 - completed 93.4% - Detecting intros Aug 21, 2023 17:27:00.641 [140052311329592] ERROR - Error creating directory "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/TV Shows/1/2a979e21a50dad83f0d86a66dbe19acc6d82d4a.bundle/Contents/_combined/posters": Permission denied Aug 21, 2023 17:27:00.642 [140052317657912] DEBUG - Activity: updated activity f585c736-5934-4f0f-b04a-ead81b9d7c76 - completed 93.4% - Detecting intros Aug 21, 2023 17:27:00.643 [140052317657912] DEBUG - Activity: updated activity f585c736-5934-4f0f-b04a-ead81b9d7c76 - completed 93.4% - Detecting intros ``` ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 22, 2023, 4:02am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/16 "2023-08-22T04:02:22Z")
Wow! I cannot thank you enough! I appreciate your time very much, this has solved all the problems I was having! ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 22, 2023, 4:15am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/17 "2023-08-22T04:15:15Z")
All good and working again? ---
**Author:** ![Isaiah\_Weaver](https://avatars.discourse-cdn.com/v4/letter/i/57b2e6/32.png) [@Isaiah\_Weaver](https://forums.plex.tv/u/Isaiah_Weaver)\ **Post date:** [August 22, 2023, 4:22am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/18 "2023-08-22T04:22:29Z")
Yes! It is working great! Thanks! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 20, 2023, 4:22am UTC](https://forums.plex.tv/t/embedded-artwork-not-showing-up-in-plex/850086/19 "2023-11-20T04:22:48Z")
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