# EPG Data missing with "to be annouced"

**URL:** <https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr\
**Created:** [January 6, 2025, 4:44pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254 "2025-01-06T16:44:42Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![PlexMainHome](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/plexmainhome/32/329927_2.png) [@PlexMainHome](https://forums.plex.tv/u/PlexMainHome)\
**Post date:** [January 6, 2025, 4:44pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/1 "2025-01-06T16:44:42Z")

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Server Version#: 1.41.3.9314  
Player Version#: 4.141.0  
Tuner Make/Model: HD HomeRun Extend  
Guide/Lineup name: Local Broadcast  
Using XMLTV?: NO  
Channel number/Name: 12.1 KPNX-HD (NBC)

Missing guide data. Keeps saying “To Be Announced”. For today - Next day and so forth. This is not a problem with source guide, as I can go to other sources, for example [ontvtonight.com](http://ontvtonight.com) and the data appears there perfectly. See all screenshots.

NOTES: Yes (1) I have deleted and redone the EPG, Tuner, Completely reinstalled PMS (2) Yes I have done manual EPG refreshes. (3) My assumption is that PMS is getting from zap2it or same source as zap2it, as that source is missing this data. (4) OH and yes I’ve tried alternate sources too.

Request: Please fix and address and go directly to the real source. See fourth screenshot for example. I need to be able to watch and record SNL, which comes on 12.1 - NBC.

**Keeps saying “to be announced”**

 ![Missing-EPG-NBC-001](https://global.discourse-cdn.com/plex/original/4X/d/4/f/d4f91ba92fa905dc35c1f2f47c7c138abe8c3dd5.jpeg)

**Even for other days**

 ![Missing-EPG-NBC-002](https://global.discourse-cdn.com/plex/original/4X/7/a/0/7a00e13cb8685ac8a1c8cb289b9a04638ab9ce4c.jpeg)

**Source is OTA for 85258**

 ![EPG Source - 001](https://global.discourse-cdn.com/plex/original/4X/0/e/4/0e4bff1e777ad1e5abb06ccfd4e8d3afd2f7985a.jpeg)

**Example you can see, EPG data is available:**

 ![ontutonight-EPG-NBC-001](https://global.discourse-cdn.com/plex/original/4X/f/c/f/fcfe834abc268ffa710e27192536c8281dfadad3.jpeg)

Thank you

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**Author:** ![Cortopassi](https://avatars.discourse-cdn.com/v4/letter/c/f6c823/32.png) [@Cortopassi](https://forums.plex.tv/u/Cortopassi)\
**Post date:** [January 7, 2025, 7:03pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/2 "2025-01-07T19:03:21Z")

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Same here. Many entries are showing to be announced and not being recorded. Stephen Colbert, as an example, 2.1 CBS OTA Chicago

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**Author:** ![Cortopassi](https://avatars.discourse-cdn.com/v4/letter/c/f6c823/32.png) [@Cortopassi](https://forums.plex.tv/u/Cortopassi)\
**Post date:** [January 8, 2025, 9:19pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/3 "2025-01-08T21:19:27Z")

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For me, most of the To Be Announced entries are talk shows/“live” shows (Kimmel, Colbert, Fallon). I have refreshed the guide with no help. I have 79+ entries with TBA.

And since the name is different, those times do not record anymore…

 ![tba](https://global.discourse-cdn.com/plex/original/4X/a/1/6/a16ea05497cffd0ace9f6b3dafc365cbe144d765.png)

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**Author:** ![lwerman](https://avatars.discourse-cdn.com/v4/letter/l/b2d939/32.png) [@lwerman](https://forums.plex.tv/u/lwerman)\
**Post date:** [January 8, 2025, 11:17pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/4 "2025-01-08T23:17:02Z")

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Same problem for me, same symptoms. Especially for the late night comedies. Colbert, Kimmel, Fallon & Meyers. The EPG seems to have gone stupid.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [January 9, 2025, 3:53am UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/5 "2025-01-09T03:53:47Z")

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Can you please get your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) after EPG refresh finishes.

I need postal code to manually check EPG

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**Author:** ![bruce\_s5](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@bruce\_s5](https://forums.plex.tv/u/bruce_s5)\
**Post date:** [January 9, 2025, 4:24am UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/6 "2025-01-09T04:24:14Z")

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Same issue here for CBS and NBC in Chicago. Late shows are not loading guide data.

 ![image](https://global.discourse-cdn.com/plex/original/4X/b/2/d/b2daa78f2bf3cc3e0551430e45d0c3d362b384f7.jpeg)

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**Author:** ![cwoody222](https://avatars.discourse-cdn.com/v4/letter/c/c0e974/32.png) [@cwoody222](https://forums.plex.tv/u/cwoody222)\
**Post date:** [January 9, 2025, 12:43pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/7 "2025-01-09T12:43:08Z")

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Same here in 14217.

Is there any process to fix these issues… either at the source, or locally?

(new Live TV user here and this is pretty disappointing… a DVR is only as reliable as its guide data)

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<div class="post-metadata">

**Author:** ![PlexMainHome](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/plexmainhome/32/329927_2.png) [@PlexMainHome](https://forums.plex.tv/u/PlexMainHome)\
**Post date:** [January 9, 2025, 4:44pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/8 "2025-01-09T16:44:59Z")

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hi @BigWheel , zip code for my original complaint is 85258. See screenshot comparison where TV Guide shows those programs.

Attached is the [server log.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) Just did the refresh.

[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/18fOLCXgTGSJFuW3mfXaUCcPU.log) (1.0 MB)

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<div class="post-metadata">

**Author:** ![cwoody222](https://avatars.discourse-cdn.com/v4/letter/c/c0e974/32.png) [@cwoody222](https://forums.plex.tv/u/cwoody222)\
**Post date:** [January 9, 2025, 5:23pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/9 "2025-01-09T17:23:05Z")

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@BigWheel Can you help me too?

Server Version#: 1.41.3.9314  
Player Version#: 4.141.0  
Tuner Make/Model: HD HomeRun Connect Duo  
Guide/Lineup name: Local Broadcast  
Using XMLTV?: NO  
Channel number/Name: 2.1 (WGRZ), 4,1 (WIVB), 7.1 (WKBW) among others

Just reran manual refresh. Zip 14217.

Logs attached.  
[Plex Media Server Logs\_2025-01-09\_12-21-38.zip](https://forums.plex.tv/uploads/short-url/p1lThfVBEo4gPsCmJTq9KOsh9sd.zip) (4.6 MB)

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**Author:** ![grimaceboy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/grimaceboy/32/278794_2.png) [@grimaceboy](https://forums.plex.tv/u/grimaceboy)\
**Post date:** [January 9, 2025, 5:30pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/10 "2025-01-09T17:30:56Z")

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Same for me. Postal code 53066

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<div class="post-metadata">

**Author:** ![jpwoodbu](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jpwoodbu/32/23966_2.png) [@jpwoodbu](https://forums.plex.tv/u/jpwoodbu)\
**Post date:** [January 9, 2025, 9:07pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/11 "2025-01-09T21:07:15Z")

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I’m seeing the same in 27703. I mostly record The Late Show and Late Nite and both are showing “To be announced” in the guide. Otherwise, the guide looks pretty good.

The logs I attached are from right after updating guide data, but still seeing the issue persist.

[Plex Media Server Logs\_2025-01-09\_16-04-09.zip](https://forums.plex.tv/uploads/short-url/ivZIWepDY39ubZJNzb6mmRgPWww.zip) (2.1 MB)

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**Author:** ![bnoyes](https://avatars.discourse-cdn.com/v4/letter/b/ac91a4/32.png) [@bnoyes](https://forums.plex.tv/u/bnoyes)\
**Post date:** [January 10, 2025, 12:23am UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/12 "2025-01-10T00:23:12Z")

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Also an issue in 43026. I can’t even program to record the “To Be Announced” entries, Plex just throws “There was an unexpected error” when I try. In the mean time, is there anyway to setup a manual recording (ie record channel x from time y to z)? PLEASE FIX ASAP.

I checked Gracenote’s site (my understanding is that Gracenote is Plex’s EPG provider) and it is correct on their guide for my zip code so the issue is apparently on Plex’s end.

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [January 10, 2025, 8:31am UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/13 "2025-01-10T08:31:18Z")

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OK thank you all. I think I have enough info to help devs figure things out.

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<div class="post-metadata">

**Author:** ![traynier](https://avatars.discourse-cdn.com/v4/letter/t/779978/32.png) [@traynier](https://forums.plex.tv/u/traynier)\
**Post date:** [January 10, 2025, 5:28pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/14 "2025-01-10T17:28:43Z")

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Same for me over here in the UK.

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<div class="post-metadata">

**Author:** ![cwoody222](https://avatars.discourse-cdn.com/v4/letter/c/c0e974/32.png) [@cwoody222](https://forums.plex.tv/u/cwoody222)\
**Post date:** [January 11, 2025, 12:10am UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/15 "2025-01-11T00:10:56Z")

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Just to add data, at least in my zip (14217), it’s not limited to late night talk shows. Actually, NEXT WEEK, late night talk shows are fully populated for me M-F on all 3 networks.

However, I have other issues. Looking Sat 1/11 - Fri 1/17 Prime Time on the big 4 networks, I have these instances of “To be announced”:

Tues Fox 8-9pm  
Wed Fox 8-10pm  
Wed CBS 9-10pm  
Thurs CBS 8-9pm  
Thurs Fox 8-10pm

I’m sure I’d find more if I expanded channels and times.

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**Author:** ![MLB555](https://avatars.discourse-cdn.com/v4/letter/m/ed655f/32.png) [@MLB555](https://forums.plex.tv/u/MLB555)\
**Post date:** [January 11, 2025, 2:01am UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/16 "2025-01-11T02:01:16Z")

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Hi BigWheel, TV guide data for channels in Melbourne Australia are also playing up again with “To be announced” in the guides. Only seems to be for new programs, as opposed to those that were already running pre-Xmas and may have been pre loaded into the guides. Channels I have noticed as being affected are 020, 030, 031, 032, and 034. Could also be affecting commercial channels eg 010, 015, 070, 095, etc. Harder to tell with them as they often have late updates to guides.  
Cheers.

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<div class="post-metadata">

**Author:** ![kelandis](https://avatars.discourse-cdn.com/v4/letter/k/bbce88/32.png) [@kelandis](https://forums.plex.tv/u/kelandis)\
**Post date:** [January 11, 2025, 4:27pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/17 "2025-01-11T16:27:45Z")

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Same for me in 30188 zip.

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**Author:** ![Olli](https://avatars.discourse-cdn.com/v4/letter/o/919ad9/32.png) [@Olli](https://forums.plex.tv/u/Olli)\
**Post date:** [January 12, 2025, 6:53pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/18 "2025-01-12T18:53:15Z")

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Same here

 ![image](https://global.discourse-cdn.com/plex/original/4X/8/a/2/8a270cde8b7244fae2b608c1a8013bd86313fdf7.png)

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<div class="post-metadata">

**Author:** ![cwoody222](https://avatars.discourse-cdn.com/v4/letter/c/c0e974/32.png) [@cwoody222](https://forums.plex.tv/u/cwoody222)\
**Post date:** [January 13, 2025, 3:46pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/19 "2025-01-13T15:46:21Z")

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For the prime time listings I mentioned above this week, the FOX “TBA” are now showing with proper data. CBS is still not.

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<div class="post-metadata">

**Author:** ![Cortopassi](https://avatars.discourse-cdn.com/v4/letter/c/f6c823/32.png) [@Cortopassi](https://forums.plex.tv/u/Cortopassi)\
**Post date:** [January 13, 2025, 8:56pm UTC](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254/20 "2025-01-13T20:56:26Z")

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My late night talk shows now seem populated correctly.

[Next page](https://forums.plex.tv/t/epg-data-missing-with-to-be-annouced/901254.md?page=2)
