# Episode Not Found

**URL:** <https://forums.plex.tv/t/episode-not-found/710633>\
**Category:** Metadata & Adding Files\
**Tags:** library-management\
**Created:** [April 20, 2021, 4:32pm UTC](https://forums.plex.tv/t/episode-not-found/710633 "2021-04-20T16:32:55Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![hydrodynamix](https://avatars.discourse-cdn.com/v4/letter/h/ccd318/32.png) [@hydrodynamix](https://forums.plex.tv/u/hydrodynamix)\
**Post date:** [April 20, 2021, 4:32pm UTC](https://forums.plex.tv/t/episode-not-found/710633/1 "2021-04-20T16:32:56Z")

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Hello, I have a series with 500 episodes but Plex isn’t able to find episode 264. Everything is properly named. I was able to also play episode 264 outside of plex so the file seems okay.

I also renamed 264 to 999. When I do that Plex is able to find it and my episode count is 500. But as soon as I rename it back to 264 it goes missing and my episode count is 499.

This is driving me insane. How do I fix this?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 22, 2021, 6:32am UTC](https://forums.plex.tv/t/episode-not-found/710633/2 "2021-04-22T06:32:36Z")

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Please give the actual file name, as well as the folder structure where this file is situated.

> **[Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)**
>
> The scanners and metadata agents used by Plex will work best when your major types of content are separated from...

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**Author:** ![hydrodynamix](https://avatars.discourse-cdn.com/v4/letter/h/ccd318/32.png) [@hydrodynamix](https://forums.plex.tv/u/hydrodynamix)\
**Post date:** [April 23, 2021, 3:19pm UTC](https://forums.plex.tv/t/episode-not-found/710633/3 "2021-04-23T15:19:47Z")

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Folder: Naruto Shippuden (Complete Series 001-500) Naruto Shippuuden [720p] [HEVC] [x265] [Batch] [pseudo]

Subfolder: Season 12 (Episodes 243-275)

File Names:  
[AnimeRG] Naruto Shippuden - 263 [720p] [x265] [pseudo].mkv  
[AnimeRG] Naruto Shippuden - 264 [720p] [x265] [pseudo].mkv (does not show up)  
[AnimeRG] Naruto Shippuden - 265 [720p] [x265] [pseudo].mkv  
[AnimeRG] Naruto Shippuden - 999 [720p] [x265] [pseudo].mkv (shows up if renamed to 999)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 25, 2021, 12:05pm UTC](https://forums.plex.tv/t/episode-not-found/710633/4 "2021-04-25T12:05:20Z")

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Why is the title of the series two times in the folder name?

Optional data in file and foldernames is only ignored within the _first pair_ of square brackets. So instead of ` [720p] [HEVC] [x265] [Batch] [pseudo]` you better do `[720p.HEVC.x265.Batch.pseudo]`.

Plex is using The TVDB as its primary source for series metadata. At TheTVDB, all seasons start their episode numbering from 1: [NARUTO－ナルト－ 疾風伝 - Aired Order - Season 12 - TheTVDB.com](https://www.thetvdb.com/series/naruto-shippuden/seasons/official/12) while your files use contiguous episode numbers across season borders.

Your naming schema is not officially supported. You can’t expect it to work under all circumstances and perpetually. [Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)

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**Author:** ![Candolf](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/candolf/32/199500_2.png) [@Candolf](https://forums.plex.tv/u/Candolf)\
**Post date:** [June 25, 2021, 12:46am UTC](https://forums.plex.tv/t/episode-not-found/710633/5 "2021-06-25T00:46:50Z")

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Hi i’m getting the same Problem with One Piece that time every episode is going fine except the 264

Edit: Here is the path of the episode “Q:\Anime\One Piece\Saison 04 (207-325)\One Piece\_ Water 7 - 264 [1080p] [Canz2]-1”

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 25, 2021, 6:03am UTC](https://forums.plex.tv/t/episode-not-found/710633/6 "2021-06-25T06:03:03Z")

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Your naming schema is not officially supported. You can’t expect it to work under all circumstances and perpetually. [Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)

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**Author:** ![Candolf](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/candolf/32/199500_2.png) [@Candolf](https://forums.plex.tv/u/Candolf)\
**Post date:** [June 25, 2021, 5:45pm UTC](https://forums.plex.tv/t/episode-not-found/710633/7 "2021-06-25T17:45:15Z")

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Okay but why it’s only the 264 who isn’t recognize?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 25, 2021, 6:14pm UTC](https://forums.plex.tv/t/episode-not-found/710633/8 "2021-06-25T18:14:52Z")

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Non-conforming naming schemas have erratic matching results. If you want them reliable and deterministic, stick to the rules.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 23, 2021, 6:15pm UTC](https://forums.plex.tv/t/episode-not-found/710633/9 "2021-09-23T18:15:41Z")

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