# Erro de reprodução

**URL:** <https://forums.plex.tv/t/erro-de-reproducao/649234>\
**Category:** Portugues - Portuguese\
**Tags:** android-mobile-legacy\
**Created:** [November 1, 2020, 1:21pm UTC](https://forums.plex.tv/t/erro-de-reproducao/649234 "2020-11-01T13:21:58Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![rikeseven7](https://avatars.discourse-cdn.com/v4/letter/r/a9a28c/32.png) [@rikeseven7](https://forums.plex.tv/u/rikeseven7)\
**Post date:** [November 1, 2020, 1:21pm UTC](https://forums.plex.tv/t/erro-de-reproducao/649234/1 "2020-11-01T13:21:58Z")

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Server Version#: 1.20.3.3483  
Player Version#:8.8.1.21332

 ![Screenshot_20201101_131717_com.plexapp.android](https://global.discourse-cdn.com/plex/original/3X/2/9/2904c543aab0926bed7507c9becd8f068bf9c259.jpeg)

Como posso resolver este problema?

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**Author:** ![CostaHT](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/costaht/32/193414_2.png) [@CostaHT](https://forums.plex.tv/u/CostaHT)\
**Post date:** [November 1, 2020, 5:48pm UTC](https://forums.plex.tv/t/erro-de-reproducao/649234/2 "2020-11-01T17:48:21Z")

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Por acaso você está forçando reprodução direta nas configurações do player? Parece que seu cliente não suporta o formato que vc está tentando rodar e seu servidor não está fazendo o trancode

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**Author:** ![rikeseven7](https://avatars.discourse-cdn.com/v4/letter/r/a9a28c/32.png) [@rikeseven7](https://forums.plex.tv/u/rikeseven7)\
**Post date:** [November 1, 2020, 6:31pm UTC](https://forums.plex.tv/t/erro-de-reproducao/649234/3 "2020-11-01T18:31:13Z")

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Como posso resolver, alguma solução?

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**Author:** ![CostaHT](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/costaht/32/193414_2.png) [@CostaHT](https://forums.plex.tv/u/CostaHT)\
**Post date:** [November 1, 2020, 9:55pm UTC](https://forums.plex.tv/t/erro-de-reproducao/649234/4 "2020-11-01T21:55:39Z")

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Mas você não respondeu à minha pergunta

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<div class="post-metadata">

**Author:** ![rikeseven7](https://avatars.discourse-cdn.com/v4/letter/r/a9a28c/32.png) [@rikeseven7](https://forums.plex.tv/u/rikeseven7)\
**Post date:** [November 1, 2020, 10:09pm UTC](https://forums.plex.tv/t/erro-de-reproducao/649234/5 "2020-11-01T22:09:21Z")

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![Screenshot_20201101_220822_com.android.chrome](https://global.discourse-cdn.com/plex/original/3X/6/7/6704cf3b193f6067dbfd6228143af9917e5b9e94.jpeg) ![Screenshot_20201101_220800_com.android.chrome](https://global.discourse-cdn.com/plex/original/3X/3/a/3a16661dd6de1203309f70454de8c160931ac387.jpeg) ![Screenshot_20201101_220720_com.plexapp.android](https://global.discourse-cdn.com/plex/original/3X/0/1/010c465d8893718842898821cc44356730802f65.jpeg) tenho as configurações assim, não sei se dá para analisar alguma coisa, já mexi em várias opções mas sem sucesso

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**Author:** ![rikeseven7](https://avatars.discourse-cdn.com/v4/letter/r/a9a28c/32.png) [@rikeseven7](https://forums.plex.tv/u/rikeseven7)\
**Post date:** [November 1, 2020, 10:19pm UTC](https://forums.plex.tv/t/erro-de-reproducao/649234/6 "2020-11-01T22:19:33Z")

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Quero referir também que só acontece fora de casa, na mesma rede funciona lindamente

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<div class="post-metadata">

**Author:** ![CostaHT](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/costaht/32/193414_2.png) [@CostaHT](https://forums.plex.tv/u/CostaHT)\
**Post date:** [November 2, 2020, 6:03am UTC](https://forums.plex.tv/t/erro-de-reproducao/649234/7 "2020-11-02T06:03:00Z")

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Em casa vai funcionar pois a conexão é rápida e fora de casa provavelmente você não está tendo banda suficiente para rodar o filme direto, daí ele tem que fazer o transcode, mas como você o desabilitou, daí o erro é apresentado e a trasmissao interrompida.  
Desmarque “Disable video transcoding” e veja se muda algo. Talvez demore um tempinho para iniciar o filme, dependendo da capacidade de processamento do seu servidor.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 31, 2021, 6:03am UTC](https://forums.plex.tv/t/erro-de-reproducao/649234/8 "2021-01-31T06:03:04Z")

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