# Error acquiring new certificate

**URL:** <https://forums.plex.tv/t/error-acquiring-new-certificate/720488>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [June 4, 2021, 3:54pm UTC](https://forums.plex.tv/t/error-acquiring-new-certificate/720488 "2021-06-04T15:54:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bhawk4000](https://avatars.discourse-cdn.com/v4/letter/b/7ab992/32.png) [@bhawk4000](https://forums.plex.tv/u/bhawk4000)\
**Post date:** [June 4, 2021, 3:54pm UTC](https://forums.plex.tv/t/error-acquiring-new-certificate/720488/1 "2021-06-04T15:54:53Z")

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Server Version#: 1.22.3.4523  
Player Version#: 4.58.1 (web player)

I just installed a new copy of plex on a fresh ubuntu 20.04 server. I have been unable to access my server via [app.plex.tv](http://app.plex.tv) due to being unable to establish secure connection. I know believe it might be due to not having proper certificates. In the console I was able to spot the following several times:  
CERT: Error acquiring new certificate: Failed to upload CSR: 429, \<?xml version="1.0" encoding="UTF-8"?\>

Is there anything I can do about this rate limit?

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [June 4, 2021, 4:27pm UTC](https://forums.plex.tv/t/error-acquiring-new-certificate/720488/2 "2021-06-04T16:27:05Z")

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A post was merged into an existing topic: [“API rate limit exceeded” When Getting Certificate](https://forums.plex.tv/t/api-rate-limit-exceeded-when-getting-certificate/704075)

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [June 4, 2021, 4:27pm UTC](https://forums.plex.tv/t/error-acquiring-new-certificate/720488/3 "2021-06-04T16:27:05Z")

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