# Error code: s1001 (Network) **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [August 16, 2021, 1:44pm UTC](https://forums.plex.tv/t/error-code-s1001-network/736813 "2021-08-16T13:44:09Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![gwrosenbaum](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@gwrosenbaum](https://forums.plex.tv/u/gwrosenbaum)\ **Post date:** [August 16, 2021, 1:44pm UTC](https://forums.plex.tv/t/error-code-s1001-network/736813/1 "2021-08-16T13:44:09Z")
Hello, I’m a noob on Plex. I have a Plex Media Server Version 4.59.2 setup on top of a Ubuntu 20.04.2 LTS proxmox VM. I have a Quadro P400 Nvidia passthrough to this VM workink ok. I have plex pass subscription. My video and audio library is at a remote ZFS server, shared to Plex via Samba share. This video and audio library is read only to Plex server. Problem is I can’t play any video on Plex. I’ve reinstalled several times and I never get it to work My videos are being displyed on Plex but when I click on them it takes arround 30 seconds until I get a error message as follows: An error occurred trying to play “Where is Chicky?”. Error code: s1001 (Network) I have no idea on where to go from here. Any help is appreciated kind regards ---
**Author:** ![gwrosenbaum](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@gwrosenbaum](https://forums.plex.tv/u/gwrosenbaum)\ **Post date:** [August 18, 2021, 10:21am UTC](https://forums.plex.tv/t/error-code-s1001-network/736813/2 "2021-08-18T10:21:22Z")
Any ideias? I found this at my log file ```auto "type": "log:message", "level": 1, "message": "[Player] A critical Shaka error occurred: s1001 (Network) – URI: http://192.168.21.10:32400/video/:/transcode/universal/start.mpd?hasMDE=1&path=%2Flibrary%2Fmetadata%2F3&mediaIndex=0&partIndex=0&protocol=dash&fastSeek=1&directPlay=0&directStream=1&subtitleSize=100&audioBoost=100&location=lan&addDebugOverlay=0&autoAdjustQuality=0&directStreamAudio=1&mediaBufferSize=102400&session=89koo4uyzt2pynilm0o79bul&subtitles=burn&Accept-Language=en&X-Plex-Session-Identifier=3aneon24ba78jezfe6fttcen&X-Plex-Client-Profile-Extra=append-transcode-target-codec%28type%3DvideoProfile%26context%3Dstreaming%26audioCodec%3Daac%26protocol%3Ddash%29&X-Plex-Incomplete-Segments=1&X-Plex-Product=Plex%20Web&X-Plex-Version=4.59.2&X-Plex-Client-Identifier=x5mdm19ks5pokbgn74lie46n&X-Plex-Platform=Firefox&X-Plex-Platform-Version=91.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Firefox&X-Plex-Device-Screen-Resolution=1360x643%2C1360x768&X-Plex-Token=REDACTED\n \"cache-control\": \"no-cache\",\n \"connection\": \"Keep-Alive\",\n \"content-encoding\": \"gzip\",\n \"content-length\": \"81\",\n \"content-type\": \"text/html\",\n \"date\": \"Mon, 16 Aug 2021 13:31:36 GMT\",\n \"keep-alive\": \"timeout=20\",\n \"x-plex-content-compressed-length\": \"81\",\n \"x-plex-content-original-length\": \"89\",\n \"x-plex-protocol\": \"1.0\"\n}; the player cannot recover", "time": "2021-08-16T13:31:35.778Z" ``` Attached logs Can somebody point me in the right direction, please? kind regards [logs.txt](https://forums.plex.tv/uploads/short-url/mvD9YQUpsuo8ZgSA1s9T7YPlBD0.txt) (209.8 KB) ---
**Author:** ![larssorensen83](https://avatars.discourse-cdn.com/v4/letter/l/74df32/32.png) [@larssorensen83](https://forums.plex.tv/u/larssorensen83)\ **Post date:** [August 18, 2021, 10:59am UTC](https://forums.plex.tv/t/error-code-s1001-network/736813/3 "2021-08-18T10:59:08Z")
You got a ton of these… > “type”: “log:message”, > “level”: 1, > “message”: “[Connections] All connections to plex failed”, > “time”: “2021-08-16T13:36:22.116Z” Have you disabled “fallback to insecure” under network? > “type”: “log:message”, > “level”: 1, > “message”: “[Connections] Prevented fallback to insecure connection for plex”, > “time”: “2021-08-16T13:36:22.115Z” ---
**Author:** ![gwrosenbaum](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@gwrosenbaum](https://forums.plex.tv/u/gwrosenbaum)\ **Post date:** [August 18, 2021, 11:15am UTC](https://forums.plex.tv/t/error-code-s1001-network/736813/4 "2021-08-18T11:15:33Z")
> [@larssorensen83](#): > > Have you disabled “fallback to insecure” under network? No… it’s a standard Plex server install. Not touched any custom config. Should I? Thanks for the reply. ---
**Author:** ![larssorensen83](https://avatars.discourse-cdn.com/v4/letter/l/74df32/32.png) [@larssorensen83](https://forums.plex.tv/u/larssorensen83)\ **Post date:** [August 18, 2021, 11:35am UTC](https://forums.plex.tv/t/error-code-s1001-network/736813/5 "2021-08-18T11:35:09Z")
Mine says “secure connection” “preferred” and I’m pretty sure it did by default. But I think there are some more serious problems with your network setup - As a test I would try to add some “local” media directly to the Ubuntu machine and see if that works… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 16, 2021, 11:35am UTC](https://forums.plex.tv/t/error-code-s1001-network/736813/6 "2021-11-16T11:35:13Z")
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