# Error code: s1003 (Network) **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [March 11, 2023, 8:21pm UTC](https://forums.plex.tv/t/error-code-s1003-network/834144 "2023-03-11T20:21:44Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![kianwalters05](https://avatars.discourse-cdn.com/v4/letter/k/c67d28/32.png) [@kianwalters05](https://forums.plex.tv/u/kianwalters05)\ **Post date:** [March 11, 2023, 8:21pm UTC](https://forums.plex.tv/t/error-code-s1003-network/834144/1 "2023-03-11T20:21:44Z")
Hey! I’ve installed Plex Media Server on my Ubuntu 20.04 VPS. My media is running off a Hetzner storage box and is linked to my VPS over a CIFS share. When attempting to run any media on Plex I get the following error `Error code: s1003 (Network)`. I am able to successfully run the media on Windows directly on the Storage Box without any issues, so am thinking it’s a Plex issue. Everything is up to date & I’m unsure how to resolve this. Furthermore, if you require any logs to help me let me know & I’ll get these sent over. Thanks! Kian ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [March 11, 2023, 8:45pm UTC](https://forums.plex.tv/t/error-code-s1003-network/834144/2 "2023-03-11T20:45:29Z")
A generic “S1003” network is just that “generic”. Your DEBUG Log files ZIP which captures that happening are what’s needed to see what it didn’t like. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 9, 2023, 8:45pm UTC](https://forums.plex.tv/t/error-code-s1003-network/834144/3 "2023-06-09T20:45:45Z")
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