# Error code: s3015 (media)

**URL:** <https://forums.plex.tv/t/error-code-s3015-media/438797>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [July 28, 2019, 5:02pm UTC](https://forums.plex.tv/t/error-code-s3015-media/438797 "2019-07-28T17:02:59Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![darcilicious](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/darcilicious/32/3047_2.png) [@darcilicious](https://forums.plex.tv/u/darcilicious)\
**Post date:** [July 28, 2019, 5:21pm UTC](https://forums.plex.tv/t/error-code-s3015-media/438797/2 "2019-07-28T17:21:15Z")

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I recommend that you post in this thread: [Error Code: s3015 (Media)](https://forums.plex.tv/t/error-code-s3015-media/232256/) and when you do, include the following information:

Plex Server version and OS  
Plex client (which app) and version (is this on a web browser? or other app?)

and following the instructions in that thread for posting logs:

[https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/)  
[https://support.plex.tv/articles/200250417-plex-media-server-log-files/](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

And depending on the plex app you’re using, you may need to post a log from that as well…

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_[View the full topic](https://forums.plex.tv/t/error-code-s3015-media/438797)._