# Error: Crashes

**URL:** https://forums.plex.tv/t/error-crashes/867674
**Category:** Plex Media Server
**Tags:** server-synology
**Created:** [January 29, 2024, 1:48pm UTC](https://forums.plex.tv/t/error-crashes/867674 "2024-01-29T13:48:39Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![MattMadison](https://avatars.discourse-cdn.com/v4/letter/m/5f8ce5/32.png) [@MattMadison](https://forums.plex.tv/u/MattMadison)
#### Post date: [January 29, 2024, 1:48pm UTC](https://forums.plex.tv/t/error-crashes/867674/1 "2024-01-29T13:48:39Z")

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Server Version 1.40.0.7775:  
Player Version doesn’t matter:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
[Plex Media Server Logs\_2024-01-29\_14-38-34.zip](https://forums.plex.tv/uploads/short-url/CJM1YhBGqgNurpPuTmgnSuIWCw.zip) (3.5 MB)

It was everything fine, than I updated to a newer version a few weeks ago. I think 1.32.8.7639. Then the problems begin. After a few days I updated to beta and was hoping for the problem to be fixed but it’s still there.

Plex is always crashing. If I am watching or not. If im watching, im watching on Apple TV or Safari Browser. But because it’s crashing all the time, I think, the problem is just on the server.  
The server is running on Synology DS920+, DSM 7.2.1-69057 Update 3.  
Sometimes the server is still running, but I can’t start videos, so I have to restart Plex. But the really much bigger problem is, if it shuts down.

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [January 29, 2024, 8:24pm UTC](https://forums.plex.tv/t/error-crashes/867674/2 "2024-01-29T20:24:54Z")

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Here is 1.32.7.7621.

Downgrade to it and see if the issues resolve the problem.

I see the crash in your logs but cannot tell where it’s coming from.

> **[PlexMediaServer-1.32.7.7621-871adbd44-x86\_64\_DSM7.spk](https://drive.google.com/file/d/1MSlcPt-E-H6ZF6N7L00ef0yRlOZTmu7a/view?usp=sharing)**
>
> Google Drive file.

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### Author: ![MattMadison](https://avatars.discourse-cdn.com/v4/letter/m/5f8ce5/32.png) [@MattMadison](https://forums.plex.tv/u/MattMadison)
#### Post date: [January 29, 2024, 9:03pm UTC](https://forums.plex.tv/t/error-crashes/867674/3 "2024-01-29T21:03:25Z")

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Thank you. I didn’t know, I could downgrade. I don’t know, which Version I had last. I will try if it still happens. Thank you very much!

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### Author: ![MattMadison](https://avatars.discourse-cdn.com/v4/letter/m/5f8ce5/32.png) [@MattMadison](https://forums.plex.tv/u/MattMadison)
#### Post date: [February 6, 2024, 6:37am UTC](https://forums.plex.tv/t/error-crashes/867674/4 "2024-02-06T06:37:38Z")

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It’s working now. Thank you very much.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [May 6, 2024, 6:38am UTC](https://forums.plex.tv/t/error-crashes/867674/5 "2024-05-06T06:38:09Z")

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