# Error creating Managed Accounts **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [July 23, 2025, 11:30pm UTC](https://forums.plex.tv/t/error-creating-managed-accounts/926880 "2025-07-23T23:30:55Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jwsii7](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jwsii7](https://forums.plex.tv/u/jwsii7)\ **Post date:** [July 23, 2025, 11:30pm UTC](https://forums.plex.tv/t/error-creating-managed-accounts/926880/1 "2025-07-23T23:30:55Z")
Server Version#: 1.41.9.9961 Player Version#: I get the following error when adding a Managed Account to my plex server. ![image](https://global.discourse-cdn.com/plex/original/4X/b/7/7/b778851b636f25c31bbc947206738ccedc28aed1.png) It does create the user but it doesn’t have access to the plex server. ![image](https://global.discourse-cdn.com/plex/original/4X/b/2/b/b2b17372b074b7dec6a8b720b39f2f6391ca49ec.png) When I try to give the user access I get the error. ![image](https://global.discourse-cdn.com/plex/original/4X/8/f/b/8fb6df4056658229df22ffd6afcd5a76b8832c04.png) This is a band new server install. Thank you ---
**Author:** ![Izzo\_s](https://avatars.discourse-cdn.com/v4/letter/i/858c86/32.png) [@Izzo\_s](https://forums.plex.tv/u/Izzo_s)\ **Post date:** [July 23, 2025, 11:59pm UTC](https://forums.plex.tv/t/error-creating-managed-accounts/926880/2 "2025-07-23T23:59:01Z")
Exact same thing was happening to me. Managed to create the users, but just a completely unhelpful “Unexpected Error” message when trying to set up the managed accounts. I even completely nuked my server and did an install from scratch just in case. No luck ---
**Author:** ![dubdrive](https://avatars.discourse-cdn.com/v4/letter/d/858c86/32.png) [@dubdrive](https://forums.plex.tv/u/dubdrive)\ **Post date:** [July 24, 2025, 1:22am UTC](https://forums.plex.tv/t/error-creating-managed-accounts/926880/3 "2025-07-24T01:22:51Z")
I think your issue may be related to mine possibly, thanks to @Izzo_s for noticing. > [@"Request failed with status code 500" when editing library access for a plex home managed account](https://forums.plex.tv/t/request-failed-with-status-code-500-when-editing-library-access-for-a-plex-home-managed-account/926885): > > Server Version#: 1.41.9.9961 on QNAP NAS Player Version#: na I’m trying to add library access to a managed account on the ‘plex home’ server screen. Every time I click ‘save changes’ button, it gives me this error. It doesn’t do this on my other pms servers, just this particular qnap pms server. I checked the [server log,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and there are no errors or indicators a problem has occured. Only the UI message displays, with no other details. See screenshot. Can anyone advise please? Thanks I als… ---
**Author:** ![Justina\_plex](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@Justina\_plex](https://forums.plex.tv/u/Justina_plex)\ **Post date:** [July 24, 2025, 9:08am UTC](https://forums.plex.tv/t/error-creating-managed-accounts/926880/4 "2025-07-24T09:08:02Z")
Hi all, the issue should be fixed now, could you try again and see if it works? Thanks! ---
**Author:** ![jwsii7](https://avatars.discourse-cdn.com/v4/letter/j/bc8723/32.png) [@jwsii7](https://forums.plex.tv/u/jwsii7)\ **Post date:** [July 24, 2025, 10:30am UTC](https://forums.plex.tv/t/error-creating-managed-accounts/926880/5 "2025-07-24T10:30:57Z")
It works! Thank you ---
**Author:** ![Izzo\_s](https://avatars.discourse-cdn.com/v4/letter/i/858c86/32.png) [@Izzo\_s](https://forums.plex.tv/u/Izzo_s)\ **Post date:** [July 24, 2025, 1:49pm UTC](https://forums.plex.tv/t/error-creating-managed-accounts/926880/6 "2025-07-24T13:49:50Z")
Worked for me this morning. Thanks for the quick fix! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 22, 2025, 1:50pm UTC](https://forums.plex.tv/t/error-creating-managed-accounts/926880/7 "2025-10-22T13:50:31Z")
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