# Error loading Lyrics **URL:** \ **Category:** Plex Media Server\ **Tags:** server-docker\ **Created:** [October 31, 2023, 4:05am UTC](https://forums.plex.tv/t/error-loading-lyrics/858203 "2023-10-31T04:05:20Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mattrosset](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mattrosset](https://forums.plex.tv/u/mattrosset)\ **Post date:** [October 31, 2023, 4:05am UTC](https://forums.plex.tv/t/error-loading-lyrics/858203/1 "2023-10-31T04:05:21Z")
For any songs, when clicking on Lyrics, I would get either an error (on Plex web or Plex windows app) or nothing (on Plexamp). I am running Plex Version 1.32.7.7621 through Docker on Ubuntu 22.04.3 LTS Looking at the logs it seems that the lyrics are retrieved but the parsing is failing: Oct 31, 2023 14:53:43.191 [140505087478584] DEBUG - Request: [192.168.10.8:55730 (Allowed Network (WAN))] GET /library/streams/39809?format=xml&includeInlineAttribution=1&includeFields=thumbBlurHash (9 live) #64f37 TLS GZIP Signed-in Token (mattrosset) (Android) Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Entity: line 4: Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: parser Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: error : Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Attribute available\_translations redefined Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ilable\_translations=“it” available\_translations=“fr” available\_translations=“es” Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ^ Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Entity: line 4: Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: parser Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: error : Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Attribute available\_translations redefined Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ilable\_translations=“it” available\_translations=“fr” available\_translations=“es” Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ^ Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Entity: line 4: Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: parser Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: error : Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Attribute available\_translations redefined Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ilable\_translations=“it” available\_translations=“fr” available\_translations=“es” Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ^ Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Entity: line 4: Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: parser Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: error : Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Attribute available\_translations redefined Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ilable\_translations=“it” available\_translations=“fr” available\_translations=“es” Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ^ Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Entity: line 4: Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: parser Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: error : Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Attribute available\_translations redefined Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ilable\_translations=“it” available\_translations=“fr” available\_translations=“es” Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ^ Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Entity: line 4: Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: parser Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: error : Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Attribute available\_translations redefined Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ilable\_translations=“it” available\_translations=“fr” available\_translations=“es” Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ^ Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Entity: line 7: Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: parser Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: error : Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Extra content at the end of the document Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] XML: ^ Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] Error parsing content. Oct 31, 2023 14:53:43.498 [140505087478584] ERROR - [Req#64f37/Req#64f3e] LyricFind: Error parsing returned lyrics - Error parsing file Oct 31, 2023 14:53:43.499 [140505217284920] DEBUG - Completed: [192.168.10.8:55730] 404 GET /library/streams/39809?format=xml&includeInlineAttribution=1&includeFields=thumbBlurHash (9 live) #64f37 TLS GZIP 308ms 379 bytes (pipelined: 27) Any idea what could be the issue or at least where to investigate next? Regards, ---
**Author:** ![ash\_0\_0](https://avatars.discourse-cdn.com/v4/letter/a/7993a0/32.png) [@ash\_0\_0](https://forums.plex.tv/u/ash_0_0)\ **Post date:** [October 31, 2023, 1:39pm UTC](https://forums.plex.tv/t/error-loading-lyrics/858203/2 "2023-10-31T13:39:26Z")
I am also having the same issue it was just working 3 days ago. I’m annoyed. I tried looking everywhere for the solution. I even refreshed metadata. The only lyrics working is the ones I had to manually add to some songs but everything else isn’t working. I think it’s an issue with lyricsfind embedded into Plex. I also realized it real time lyrics not working I went to check the lyrics and it shows the lyrics but it’s not showing the real time one? Any solution to this? Thanks in advance. ---
**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\ **Post date:** [October 31, 2023, 3:50pm UTC](https://forums.plex.tv/t/error-loading-lyrics/858203/3 "2023-10-31T15:50:10Z")
We’re investigating, thanks for the report. ---
**Author:** ![urafr](https://avatars.discourse-cdn.com/v4/letter/u/ea666f/32.png) [@urafr](https://forums.plex.tv/u/urafr)\ **Post date:** [October 31, 2023, 5:23pm UTC](https://forums.plex.tv/t/error-loading-lyrics/858203/4 "2023-10-31T17:23:12Z")
Am also having the same problem since applying the update today, running on QNAP NAS drive. Running version Version 1.32.7.7621. Just to be clear it was working today then I applied the update and it stopped working. ---
**Author:** ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)\ **Post date:** [November 1, 2023, 7:55am UTC](https://forums.plex.tv/t/error-loading-lyrics/858203/5 "2023-11-01T07:55:53Z")
This should be resolved now, please let me know if you still have any issues and the exact track causing the problem. ---
**Author:** ![mattrosset](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mattrosset](https://forums.plex.tv/u/mattrosset)\ **Post date:** [November 1, 2023, 8:07am UTC](https://forums.plex.tv/t/error-loading-lyrics/858203/6 "2023-11-01T08:07:29Z")
Thanks it works! ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 30, 2024, 8:07am UTC](https://forums.plex.tv/t/error-loading-lyrics/858203/7 "2024-01-30T08:07:47Z")
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