# Error messages in logs

**URL:** https://forums.plex.tv/t/error-messages-in-logs/913415
**Category:** General Discussions
**Created:** [April 15, 2025, 11:03pm UTC](https://forums.plex.tv/t/error-messages-in-logs/913415 "2025-04-15T23:03:30Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![ronclifford66](https://avatars.discourse-cdn.com/v4/letter/r/9de0a6/32.png) [@ronclifford66](https://forums.plex.tv/u/ronclifford66)
#### Post date: [April 15, 2025, 11:03pm UTC](https://forums.plex.tv/t/error-messages-in-logs/913415/1 "2025-04-15T23:03:30Z")

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Can anybody explain what these errors mean? I thought that the system was working. my shows are recording. Other than one show stopped recording 15 early.

Apr 15, 2025 11:39:33.338 [6832] ERROR - Subscription: Error refreshing sub: Target library section does not exist  
Apr 15, 2025 11:39:24.600 [12908] WARN - [Grabber/fe04eac7b7d318ee92ca45cb5c86faecbccf3e9c] MDE: unable to find a working transcode profile for video stream  
Apr 14, 2025 23:01:17.744 [10904] ERROR - Couldn’t delete the file “C:\Users\rac80\AppData\Local\Plex Media Server\Logs\Plex Transcoder Statistics.5.log”: Access is denied  
Apr 15, 2025 15:52:17.230 [7736] WARN - [HttpClient/HCl#5d6c] HTTP error requesting GET [https://plex.tv/api/v2/server/users/services?auth\_token=xxxxxxxxxxxxxxxxxxxx](https://plex.tv/api/v2/server/users/services?auth_token=xxxxxxxxxxxxxxxxxxxx) (6, Couldn’t resolve host name) (Could not resolve host: plex.tv)

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### Author: ![jclifton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jclifton/32/334348_2.png) [@jclifton](https://forums.plex.tv/u/jclifton)
#### Post date: [April 15, 2025, 11:15pm UTC](https://forums.plex.tv/t/error-messages-in-logs/913415/2 "2025-04-15T23:15:37Z")

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Can you do an nslookup from that machine to plex.tv? Looks like a DNS resolution problem. Oddly there have been a lot more of those issues on the forums lately than I recall seeing normally.

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### Author: ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)
#### Post date: [April 15, 2025, 11:48pm UTC](https://forums.plex.tv/t/error-messages-in-logs/913415/3 "2025-04-15T23:48:11Z")

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> [@ronclifford66](#):
>
> Apr 15, 2025 11:39:33.338 [6832] ERROR - Subscription: Error refreshing sub: Target library section does not exist

It’s hard to tell without additional context, but I would expect this error to be logged in the event that a scheduled DVR recording was configured to be saved to a library (or folder locate within a library, if it has multiple) which no longer exists.

For example, if you had Star Trek: Enterprise set to record to a library named “DVR TV Shows.” Then, at some point, the library “DVR TV Shows” was deleted and the scheduled recording was not updated.

That’s just a guess; a single line of logging with no context is generally not enough to go on to provide a conclusive evaluation of an error unfortunately. So I’d have a look at my recordings and ensure all the target libraries (or folders) still exist for each. Failing that, provide complete logging.

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### Author: ![ronclifford66](https://avatars.discourse-cdn.com/v4/letter/r/9de0a6/32.png) [@ronclifford66](https://forums.plex.tv/u/ronclifford66)
#### Post date: [April 16, 2025, 4:12am UTC](https://forums.plex.tv/t/error-messages-in-logs/913415/4 "2025-04-16T04:12:15Z")

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When I create a library called recordings. During the setup it had me go to G:/My Videos.  
Which is where the recorded videos show up. Should it be G:/My Videos/recordings? I thought that when I clicked on create that it would do that. But it didn’t.  
As for the errors the logs hae hundreds of the errors I posted Plus more. I just grabbed a few to post.

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### Author: ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)
#### Post date: [April 16, 2025, 4:36am UTC](https://forums.plex.tv/t/error-messages-in-logs/913415/5 "2025-04-16T04:36:49Z")

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When you create a library, in the “Add folders” step you point it to the top-level directory you’d like to use for that library. So, if you have a drive G: with a directory named “My Videos” and you’d like all of your DVR’d TV show recordings to be stored in a sub-directory named “recordings,” you’d need to make sure that path exists and then add it as one of the folders for that library. For example, it might look like this:

 ![image](https://global.discourse-cdn.com/plex/original/4X/d/8/9/d8907ad8abfdd583fa9fb843353a82a167a989d1.png)

The “recordings” directory needs to exist before performing this step (I’d use more descriptive names for reasons I describe below). Plex Media Server doesn’t create any sub-directories for you as part of the library creation process.

Also keep in mind that TV shows have to be recorded to a “TV Shows”-type library and movies must be recorded to a “Movies”-type library.

To give a concrete example, on my own DVR-enabled server, I have two libraries for DVR recordings. One is a movies library named “DVR Movies” and the other is a TV shows library named “DVR TV Shows.” Clever, I know. My directory hierarchy for them is:

```auto
/Volumes/Drive Name/
    Media/
        DVR Movies/ <--- My DVR Movies library points here
        DVR TV/ <--- My DVR TV Shows Library points here
            Stargate SG-1 (1997)/ <--- Created by the DVR when it recorded the show
                Season 01/ <--- Created by the DVR when it recorded the first episode
                    ....
        Movies/ <--- My collected Movies library points here
        TV/ <--- My collected TV shows library points here
        ...

```

I’m on macOS, hence the paths. But the idea is to create a hierarchy. You could (and probably do) have multiple drives. But build the hierarchy and point the libraries to the right place.

The DVR creates a sub-directory for each series or movie that’s recorded, in the appropriate top-level directory.

It’s generally considered best practice that you have separate libraries for your recorded content vs. your collected content as well. That is, a TV shows library and a movies library for content which was not recorded. There are a couple of reasons for this, the primary being that the initial source of the metadata for recorded items is the EPG, not the normal library agents.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 15, 2025, 4:36am UTC](https://forums.plex.tv/t/error-messages-in-logs/913415/6 "2025-07-15T04:36:50Z")

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