ERROR (model:205


#1

It looks like no amount of refreshing or forcing results in downloaded subtitles. I looked at the logs and I'm seeing this:

2018-01-07 20:28:52,948 (7f55ae16e700) : ERROR (model:205) - Cannot read model from /volume1/Plex/Library/Application Support/Plex Media Server/Metadata/TV Shows/0/dd872be2dd02a1b21cf1da010e9d8e74490092a.bundle/Contents/com.plexapp.agents.subzero

I just looked at that folder, and the Plex user does have Full Control.

I'm not sure where to upload my logs, but they're here if needed.

Thanks


#2

You would need to post to the SubZero support thread at forums.plex.tv/discussion/186575/release-sub-zero-2-0-33-1871-subtitles-done-right

Also see the pinned threads SUPPORT: Find my Plug-In here for support ********* READ ME FIRST ********* for a full list of support threads