# Error Ocurred Source Error When Streaming Remotely ONLY on Android App

**URL:** <https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720>\
**Category:** Plex Players\
**Tags:** server-qnap\
**Created:** [April 30, 2025, 6:48pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720 "2025-04-30T18:48:16Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![brasilguy](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@brasilguy](https://forums.plex.tv/u/brasilguy)\
**Post date:** [April 30, 2025, 6:48pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/1 "2025-04-30T18:48:16Z")

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Server Version#: 1.41.6.9685  
Player Version#: 2015.14.0  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Since the app update went live, I get “Error Ocurred Source Error” message when streaming remotely ONLY on Android app. I can stream to Chromecast or from my web browser on Windows just fine remotely, but Android app is broken for remote streaming (it streams fine from within the server’s own WIFI network)

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**Author:** ![jclifton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jclifton/32/334348_2.png) [@jclifton](https://forums.plex.tv/u/jclifton)\
**Post date:** [April 30, 2025, 7:29pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/2 "2025-04-30T19:29:54Z")

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Try downgrading to this known good old build prior to the new app design and see what happens:

> [@This new android app is awful, where can I download the previous version?](https://forums.plex.tv/t/this-new-android-app-is-awful-where-can-i-download-the-previous-version/915593/7):
>
> To Downgrade Ensure you have developer options enabled (See below) Uninstall the current app Download the previous APK file [https://downloads.plex.tv/Kepler/kepler-arm64-v8a-googlePlay-10.26.0.2578-6cc7ea1a.apk](https://downloads.plex.tv/Kepler/kepler-arm64-v8a-googlePlay-10.26.0.2578-6cc7ea1a.apk) Click the APK to install it natively. No third party tool required. Open the Play Store Go to Manage Apps & Devices Click the Manage tab Find Plex and click on it Click the three dots to the top right corner Uncheck Enable Auto Update To enable Developer mode Go to “Settings” Tap “Ab…

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**Author:** ![jamesmiller213](https://avatars.discourse-cdn.com/v4/letter/j/e79b87/32.png) [@jamesmiller213](https://forums.plex.tv/u/jamesmiller213)\
**Post date:** [April 30, 2025, 9:17pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/3 "2025-04-30T21:17:41Z")

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Same problem here. The old apk at least has me back up. Wonder what the goof up is.

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**Author:** ![jclifton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jclifton/32/334348_2.png) [@jclifton](https://forums.plex.tv/u/jclifton)\
**Post date:** [April 30, 2025, 9:29pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/4 "2025-04-30T21:29:17Z")

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Glad the old apk got you back up and running. I’ll just sit on this server and app version combo until things get… ironed out.

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**Author:** ![chrispinoollows](https://avatars.discourse-cdn.com/v4/letter/c/edb3f5/32.png) [@chrispinoollows](https://forums.plex.tv/u/chrispinoollows)\
**Post date:** [April 30, 2025, 9:33pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/5 "2025-04-30T21:33:09Z")

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I have the same problem, previously when I would disable the VPN, it would work fine. Now it will not work at all.

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**Author:** ![brasilguy](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@brasilguy](https://forums.plex.tv/u/brasilguy)\
**Post date:** [April 30, 2025, 10:03pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/6 "2025-04-30T22:03:38Z")

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Yes, downgrading the app worked. Is there any way to ensure that the development team is working on this? Or do we just wait for newer updates and pray that they fix it?

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**Author:** ![jclifton](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jclifton/32/334348_2.png) [@jclifton](https://forums.plex.tv/u/jclifton)\
**Post date:** [April 30, 2025, 10:11pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/7 "2025-04-30T22:11:55Z")

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I’ve seen this same issue in another thread, but if you want to file a formal bug and tag one of the folks from Plex like BigWheel or ChuckPa so they see it, that would ensure it gets flagged for work.

Glad the downgrade solved your issue as well – for now. 🙂

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**Author:** ![Ted1289](https://avatars.discourse-cdn.com/v4/letter/t/9de053/32.png) [@Ted1289](https://forums.plex.tv/u/Ted1289)\
**Post date:** [May 1, 2025, 1:52am UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/8 "2025-05-01T01:52:01Z")

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Same here, it wasn’t broken but they broke it’s functionality so it could look prettier… I’m so mad I paid for this right now

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**Author:** ![Claptrapbeatbox](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@Claptrapbeatbox](https://forums.plex.tv/u/Claptrapbeatbox)\
**Post date:** [June 13, 2025, 8:18pm UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/9 "2025-06-13T20:18:23Z")

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Seeing the same issue while changing between mobile data and WIFI.  
Only happens with the IOS / Android Client and not the web client.

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**Author:** ![jwh16](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@jwh16](https://forums.plex.tv/u/jwh16)\
**Post date:** [July 29, 2025, 10:22am UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/10 "2025-07-29T10:22:48Z")

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Still having this problem. Client: 2025.21.0 on Android 16. Server: 1.41.9.9961 on Linux. Have attempted to remove / reinstall the client app, no joy.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 27, 2025, 10:23am UTC](https://forums.plex.tv/t/error-ocurred-source-error-when-streaming-remotely-only-on-android-app/915720/11 "2025-10-27T10:23:40Z")

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