# Error on plex

**URL:** https://forums.plex.tv/t/error-on-plex/746884
**Category:** General Discussions
**Tags:** server-synology, fire-tv
**Created:** [September 29, 2021, 5:28pm UTC](https://forums.plex.tv/t/error-on-plex/746884 "2021-09-29T17:28:13Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![chaitanyaskc](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@chaitanyaskc](https://forums.plex.tv/u/chaitanyaskc)
#### Post date: [September 29, 2021, 5:28pm UTC](https://forums.plex.tv/t/error-on-plex/746884/1 "2021-09-29T17:28:13Z")

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Hello there  
I’m connected to plex through fire tv. While I can play a video from my mobile’S plex app, the fire tv doesn’t. Can someone pls suggest??

 ![image](https://global.discourse-cdn.com/plex/original/3X/6/b/6bdc92e753040aad817cd75ba151864fd4d50615.jpeg)

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### Author: ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)
#### Post date: [September 29, 2021, 10:05pm UTC](https://forums.plex.tv/t/error-on-plex/746884/2 "2021-09-29T22:05:13Z")

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Plex client version?

Plex Media Server version?

Synology NAS model & DSM 6 or DSM 7?

Available via Authorized Devices: [https://app.plex.tv/desktop/#!/settings/devices/all](https://app.plex.tv/desktop/#!/settings/devices/all)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 28, 2021, 10:05pm UTC](https://forums.plex.tv/t/error-on-plex/746884/3 "2021-12-28T22:05:37Z")

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