# Error reading output: -5 (I/O error) EAE not running (Solved)

**URL:** <https://forums.plex.tv/t/error-reading-output-5-i-o-error-eae-not-running-solved/896904>\
**Category:** Plex Media Server\
**Tags:** server-linux, plex-web\
**Created:** [November 25, 2024, 11:25pm UTC](https://forums.plex.tv/t/error-reading-output-5-i-o-error-eae-not-running-solved/896904 "2024-11-25T23:25:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![CabinServerAdmin](https://avatars.discourse-cdn.com/v4/letter/c/a9adbd/32.png) [@CabinServerAdmin](https://forums.plex.tv/u/CabinServerAdmin)\
**Post date:** [November 25, 2024, 11:25pm UTC](https://forums.plex.tv/t/error-reading-output-5-i-o-error-eae-not-running-solved/896904/1 "2024-11-25T23:25:25Z")

</div>

Hello all,

So I have run into a bit of a problem with plex. When I try and play video and transcode it I am getting the following errors, some transcodes do work others do not.

[Req#4dc3/Transcode/4g09rlgiwaosk2fjkxoxcfso/b1b6bf4b-c7aa-4f14-bf4d-9247ab3bdf40] [eac3\_eae @ 0x7fb0457e9ac0] EAE timeout! EAE not running, or wrong folder? Could not read ‘/tmp/pms-95938b89-aa3e-402e-9734-4f7e82c4d177/EasyAudioEncoder/Convert to WAV (to 8ch or less)/4g09rlgiwaosk2fjkxoxcfso\_1158-0-33.wav’

[Req#6321/Transcode/cpyi0mc7267pydsmt4yeaas9/ebfe3ea4-b4d0-4908-8f57-3f38f7420a86] [eac3\_eae @ 0x7f1189185ac0] error reading output: -5 (I/O error)

[Req#6324/Transcode/cpyi0mc7267pydsmt4yeaas9/ebfe3ea4-b4d0-4908-8f57-3f38f7420a86] Error while decoding stream #0:1: I/O error

I was able to watch earlier today with no issues at all on the same device.

Any help would be very welcome. Please let me know if there is any more info you need from me. Below is my setup along with my logs.

Server Version#: Version 1.41.2.9200  
Player Version#: Version 4.140.0  
Truenas offical app Version: 1.1.4  
Truenas Scale: ElectricEel-24.10.0.2  
[Plex Media Server Logs\_2024-11-25\_16-17-16.zip](https://forums.plex.tv/uploads/short-url/8KV7PaCLuyVFMRTWRLBnhO83oSi.zip) (280.6 KB)

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 25, 2024, 11:38pm UTC](https://forums.plex.tv/t/error-reading-output-5-i-o-error-eae-not-running-solved/896904/2 "2024-11-25T23:38:39Z")

</div>

The notify (max\_user\_watches) table is full.  
The transcoder needs 2 slots for Dolby EAE to run.

```auto
Nov 25, 2024 16:08:22.340 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/Safety (2020)"
Nov 25, 2024 16:08:22.340 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/Rescue.Rabbit.2016.HDRip.XviD.AC3-EVO"
Nov 25, 2024 16:08:22.340 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/X-Men Apocalypse (2016)"
Nov 25, 2024 16:08:22.341 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/Steve.Jobs.2015.1080p.BluRay.x264-DRONES"
Nov 25, 2024 16:08:22.341 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/Lo.and.Behold.Reveries.of.the.Connected.World.2016.DOCU.720p.WEB-DL.DD5.1.H264-FGT"
Nov 25, 2024 16:08:22.341 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/George Michael Freedom (2017)"
Nov 25, 2024 16:08:22.341 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/Inbetweeners Movie, The (2011)"
Nov 25, 2024 16:08:22.341 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/Self Reliance (2024)"
Nov 25, 2024 16:08:22.341 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/Hansel && Gretel Witch Hunters (2013)"
Nov 25, 2024 16:08:22.341 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/3 Idiots (2009)"
Nov 25, 2024 16:08:22.341 [139704143203128] DEBUG - [Notify] Now watching "/media/Movies/God Is a Bullet (2023)"
Nov 25, 2024 16:08:22.341 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/A Million Miles Away (2023)" (28: No space left on device)
Nov 25, 2024 16:08:22.341 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Kung.Fu.Panda.3.2016.MULTi.1080p.WEB.H264-SiGeRiS" (28: No space left on device)
Nov 25, 2024 16:08:22.341 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Mid90s (2018)" (28: No space left on device)
Nov 25, 2024 16:08:22.341 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Hannibal.2001.720p.REPACK.BluRay.x264-HANGOVER" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/The Year of Spectacular Men (2017)" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/The Man From Toronto (2022)" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/The.One.and.Only.Ivan.2020.1080p.WEB-DL.DDP5.1.H264-EVO" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Fight Club (1999)" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Hero Dog The Journey Home (2021)" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Fargo (1996)" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Monsters vs Aliens (2009)" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Emergency (2022)" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/alice.through.the.looking.glass.2016.720p.bluray.x264-veto" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Inside.Out.2015.1080p.BluRay.x264-SPARKS" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Teenage Mutant Ninja Turtles (1990)" (28: No space left on device)
Nov 25, 2024 16:08:22.342 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Forsaken.2015.1080p.WEB-DL.DD5.1.H264-FGT" (28: No space left on device)
Nov 25, 2024 16:08:22.343 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Einstein and the Bomb (2024)" (28: No space left on device)
Nov 25, 2024 16:08:22.343 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Battle of the Sexes (2017)" (28: No space left on device)
Nov 25, 2024 16:08:22.343 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/Cinderella.2015.720p.WEB-DL" (28: No space left on device)
Nov 25, 2024 16:08:22.343 [139704143203128] ERROR - [Notify] Failed to add watch for "/media/Movies/The.Mortal.Instruments.City.of.Bones.2013.1080p.BluRay.DTS.x264-CyTSuNee" (28: No space left on device)

```

> [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247/9):
>
> Increase the number of directories Linux can monitor (inotify) for PMS The default size of the Linux inotify table is 8192 directories (\*1). When PMS is configured to update automatically when media is added, with properly organized media, especially music, this table rapidly fills and exceeds the default allocation requiring you to increase it. The solution to this is straight forward. Increasing the table size is easy. The first step is to determine how many directories to alloca…

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<div class="post-metadata">

**Author:** ![CabinServerAdmin](https://avatars.discourse-cdn.com/v4/letter/c/a9adbd/32.png) [@CabinServerAdmin](https://forums.plex.tv/u/CabinServerAdmin)\
**Post date:** [November 25, 2024, 11:57pm UTC](https://forums.plex.tv/t/error-reading-output-5-i-o-error-eae-not-running-solved/896904/3 "2024-11-25T23:57:31Z")

</div>

Once again you have saved me!, thank you very much that was indeed it.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 23, 2025, 11:57pm UTC](https://forums.plex.tv/t/error-reading-output-5-i-o-error-eae-not-running-solved/896904/4 "2025-02-23T23:57:49Z")

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