# Error Transcode - Could not dynamically load CUDA error but dont have Nvidia Card, only intel iGPU **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [November 15, 2021, 4:12pm UTC](https://forums.plex.tv/t/error-transcode-could-not-dynamically-load-cuda-error-but-dont-have-nvidia-card-only-intel-igpu/757965 "2021-11-15T16:12:03Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![qmacaulay](https://avatars.discourse-cdn.com/v4/letter/q/779978/32.png) [@qmacaulay](https://forums.plex.tv/u/qmacaulay)\ **Post date:** [November 15, 2021, 4:12pm UTC](https://forums.plex.tv/t/error-transcode-could-not-dynamically-load-cuda-error-but-dont-have-nvidia-card-only-intel-igpu/757965/1 "2021-11-15T16:12:03Z")
Server Version#: 1.25.0.5220 Player Version#: Latest Nov 15, 2021 07:48:10.919 [12524] ERROR - [Transcode] [FFMPEG] - Cannot load nvcuda.dll Nov 15, 2021 07:48:10.919 [12524] ERROR - [Transcode] [FFMPEG] - Could not dynamically load CUDA Nov 15, 2021 07:48:10.919 [12524] DEBUG - [Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred I’ve already deleted the contents of the codecs folder as well. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 16, 2021, 5:34am UTC](https://forums.plex.tv/t/error-transcode-could-not-dynamically-load-cuda-error-but-dont-have-nvidia-card-only-intel-igpu/757965/2 "2021-11-16T05:34:49Z")
Those are normal and harmless. That’s how PMS checks what’s available. Would need to see more of your logs to know why it couldn’t use the iGPU. What kind of cpu do you have? ---
**Author:** ![PANCHOFLIX](https://avatars.discourse-cdn.com/v4/letter/p/e0b2c6/32.png) [@PANCHOFLIX](https://forums.plex.tv/u/PANCHOFLIX)\ **Post date:** [November 17, 2021, 8:03am UTC](https://forums.plex.tv/t/error-transcode-could-not-dynamically-load-cuda-error-but-dont-have-nvidia-card-only-intel-igpu/757965/3 "2021-11-17T08:03:03Z")
The same thing happens to me too, I have Version 1.25.0.5246 and I have APU AMD Radeon ™ RX Vega 11 Graphics Main / Integrated On television Samsumg does not work for me, but roku and ps4 without problem ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [November 17, 2021, 8:12am UTC](https://forums.plex.tv/t/error-transcode-could-not-dynamically-load-cuda-error-but-dont-have-nvidia-card-only-intel-igpu/757965/4 "2021-11-17T08:12:41Z")
Having a graphics card or not has nothing to do with playback working on your Samsung TV. You’re going to need to provide more info and logs. ---
**Author:** ![HaziMozi](https://avatars.discourse-cdn.com/v4/letter/h/9fc348/32.png) [@HaziMozi](https://forums.plex.tv/u/HaziMozi)\ **Post date:** [November 19, 2021, 5:26pm UTC](https://forums.plex.tv/t/error-transcode-could-not-dynamically-load-cuda-error-but-dont-have-nvidia-card-only-intel-igpu/757965/5 "2021-11-19T17:26:53Z")
I have the same problem… about a month ago my samsung smart tv was working. I installed the plex from about a month ago. Same problem. Could it be a windows update problem? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 17, 2022, 5:27pm UTC](https://forums.plex.tv/t/error-transcode-could-not-dynamically-load-cuda-error-but-dont-have-nvidia-card-only-intel-igpu/757965/6 "2022-02-17T17:27:47Z")
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