# Error trying to set up a friend **URL:** \ **Category:** General Discussions\ **Tags:** granting-access\ **Created:** [June 6, 2020, 12:12pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345 "2020-06-06T12:12:11Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![madgitty](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@madgitty](https://forums.plex.tv/u/madgitty)\ **Post date:** [June 6, 2020, 12:12pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/1 "2020-06-06T12:12:11Z")
I have a plex life pass and have 4 friends linked. today im trying to add another, Ive set up an account, well I’ve tried two, then i add them to my ADD A FRIEND link libraries ect and send. my friend gets an email and clicks on accept the invite. she is then taken to a page which says Hmm, an error Sorry, we couldn’t find the server that was shared with you. It could be that the person who invited you nay have cancelled bla bla bla any ideas, pulling my hair out, never had this problem before thanks ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 6, 2020, 12:17pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/2 "2020-06-06T12:17:45Z")
She should be able to go to plex.tv and create her own account. If she uses the e-mail address to which you sent your invite, the invite should also show up for her on the Plex account page [https://app.plex.tv/desktop#!/settings/users-sharing](https://app.plex.tv/desktop#!/settings/users-sharing) # See `Accept an Invitation` \> `Accept Invitation Via Website` in this support article: > **[Creating and Managing Server Shares | Plex Support](https://support.plex.tv/articles/201105738-creating-and-managing-server-shares/)** > > You can easily share one or more of your libraries with family or friends. The ability to share is intended... ---
**Author:** ![madgitty](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@madgitty](https://forums.plex.tv/u/madgitty)\ **Post date:** [June 6, 2020, 12:21pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/3 "2020-06-06T12:21:10Z")
Done this literally 20 times today, trying for the last 3 hours, i set up everything for her but the email comes back with the error, tried another new user and the same on my page it says invite pending ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 6, 2020, 12:27pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/4 "2020-06-06T12:27:32Z")
Try using a different browser where YOU have not been logged in to Plex. I don’t think it’s supposed to work if you handle the invite for her by dealing with both accounts at the same time. ---
**Author:** ![madgitty](https://avatars.discourse-cdn.com/v4/letter/m/6de8d8/32.png) [@madgitty](https://forums.plex.tv/u/madgitty)\ **Post date:** [June 6, 2020, 12:30pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/5 "2020-06-06T12:30:05Z")
tried, on their computer, 3 phones, another computer, tried again and when she clicked accept invite it said hmm, an error sorry, an error happened accepting the invite ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 6, 2020, 12:31pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/6 "2020-06-06T12:31:41Z")
> [@madgitty](#): > > when she clicked accept invite it said > > > hmm, an error > > sorry, an error happened accepting the invite Where are you clicking on `accept invite` – when she’s already logged into her Plex account or from within the e-mail? ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [June 6, 2020, 6:29pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/7 "2020-06-06T18:29:32Z")
Have your friend use an incognito browser window to login to plex.tv. She should be able to accept the invite within her plex.tv account, bypassing the e-mail. I’ve had trouble with accepting invites via e-mail before. The above works for me. And, as @tom80H mentions, using a browser where you’ve been logged in to Plex can cause problems with accepting invites for others. An incognito window helps with that as well. ---
**Author:** ![poonasor](https://avatars.discourse-cdn.com/v4/letter/p/ce7236/32.png) [@poonasor](https://forums.plex.tv/u/poonasor)\ **Post date:** [July 21, 2020, 4:10pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/8 "2020-07-21T16:10:50Z")
Tried this just now and still getting the same issue ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 19, 2020, 4:10pm UTC](https://forums.plex.tv/t/error-trying-to-set-up-a-friend/600345/9 "2020-10-19T16:10:52Z")
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