# Error when trying to watch, in some devices **URL:** \ **Category:** Live TV & DVR\ **Tags:** livetv-dvr, server-mac, server-linux, roku\ **Created:** [February 26, 2023, 7:30pm UTC](https://forums.plex.tv/t/error-when-trying-to-watch-in-some-devices/832544 "2023-02-26T19:30:41Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![arthurnn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/arthurnn/32/299890_2.png) [@arthurnn](https://forums.plex.tv/u/arthurnn)\ **Post date:** [February 26, 2023, 7:30pm UTC](https://forums.plex.tv/t/error-when-trying-to-watch-in-some-devices/832544/1 "2023-02-26T19:30:41Z")
Server Version#: 1.31.0.6654 Player Version#: Version 4.51.1 Tuner Make/Model: xTeve Guide/Lineup name: Using XMLTV?: Yes Channel number/Name: I setup xTeve as my tunner, and when testing the xteve m3u url from VLC it works fine. However, after adding it to Plex as a tuner, I would get the error ‘Error code: s1001 (Network)’ when trying to open a channel. Weird thing is if I open the channel on my apple tv or my iphone, it works just fine. However in the browser I would get that error. When looking at the media [server logs,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) I see this error: ‘Got exception from request handler: Invalid argument’ and a 500 right after, see bellow the logs: ```auto Feb 26, 2023 19:11:05.426 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] Downloading document http://127.0.0.1:32400/livetv/sessions/ae76585a-d528-4c87-abb2-87e3dc05d14a?includeBandwidths=1&offset=0&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=icctv58l985nm3vo46zyqlvv Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] We're going to try to auto-select an audio stream for account 1. Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] Selecting best audio stream for part ID 39 (autoselect: 0 language: C.) Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] Audio Stream: 78, Subtitle Stream: -1 Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] VERBOSE - [Req#1cb/Transcode] It took 0.0 sec to serialize a list with 1 elements. Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] Streaming Resource: Attempting to create AdHoc transcode session icctv58l985nm3vo46zyqlvv Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] ERROR - Got exception from request handler: Invalid argument Feb 26, 2023 19:11:05.428 [0x7f4b244cbb38] DEBUG - Completed: [10.80.80.167:64003] 500 GET /video/:/transcode/universal/start.mpd?hasMDE=1&path=%2Flivetv%2Fsessions%2Fae76585a-d528-4c87-abb2-87e3dc05d14a&mediaIndex=0&partIndex=0&protocol=dash&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=lan&session=fd77p3bg4670bc8f4lxfkrvt&offset=0&subtitles=burn©ts=0&Accept-Language=en (13 live) TLS GZIP 2ms 535 bytes (pipelined: 10) ``` I tried a fresh install of Plex in my MacOS and Debian, and having the same error on both. Debian runs in a VM on proxmox. but I tried inside docker, outside, and also running the server directly on my MacOS machine. All fail with the same error. I am assuming is some internal error on Plex. FWIW, about 6 months ago this was working, so I wonder if it could be something that broke on the DVR code after that. I confirmed that on Version 1.21.3.4046 of the media server, everything works just fine. ---
**Author:** ![sixxnet](https://avatars.discourse-cdn.com/v4/letter/s/d9b06d/32.png) [@sixxnet](https://forums.plex.tv/u/sixxnet)\ **Post date:** [February 26, 2023, 9:15pm UTC](https://forums.plex.tv/t/error-when-trying-to-watch-in-some-devices/832544/2 "2023-02-26T21:15:20Z")
Need full debug logs for both client and server. Do you have transcoding disabled? ---
**Author:** ![arthurnn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/arthurnn/32/299890_2.png) [@arthurnn](https://forums.plex.tv/u/arthurnn)\ **Post date:** [February 27, 2023, 2:10am UTC](https://forums.plex.tv/t/error-when-trying-to-watch-in-some-devices/832544/3 "2023-02-27T02:10:19Z")
@sixxnet how do I get client’s logs? would that be in the browser? Also, isn’t the [server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) that I posted enough? There is a lot of noise there. I wonder if there is any way to enable stacktrace on the logs too? thanks ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 28, 2023, 2:11am UTC](https://forums.plex.tv/t/error-when-trying-to-watch-in-some-devices/832544/4 "2023-05-28T02:11:19Z")
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