# Errors when trying to accept an invite

**URL:** <https://forums.plex.tv/t/errors-when-trying-to-accept-an-invite/589409>\
**Category:** General Discussions\
**Tags:** granting-access\
**Created:** [May 12, 2020, 11:34pm UTC](https://forums.plex.tv/t/errors-when-trying-to-accept-an-invite/589409 "2020-05-12T23:34:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rt202003](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rt202003](https://forums.plex.tv/u/rt202003)\
**Post date:** [May 12, 2020, 11:34pm UTC](https://forums.plex.tv/t/errors-when-trying-to-accept-an-invite/589409/1 "2020-05-12T23:34:49Z")

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I have a Plex Pass and I’ve attempted to share my server with 3 people. The first person was able to accept it, the last two have not been able to. I’ve had them go through the email, via the automatic link as well as create an account and try to accept with no changes. Any insight into what I can do differently?

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 12, 2020, 11:39pm UTC](https://forums.plex.tv/t/errors-when-trying-to-accept-an-invite/589409/2 "2020-05-12T23:39:34Z")

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See if this helps:

> [@My invitee gets an error when accepting my invite, I have read a thousand threads and none of the suggested steps work](https://forums.plex.tv/t/my-invitee-gets-an-error-when-accepting-my-invite-i-have-read-a-thousand-threads-and-none-of-the-suggested-steps-work/585673/2):
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> No idea about the purchase. For the invite: They do not have to use the link in the e-mail. They can login to their account at plex.tv and accept the invitation. Also, if using any cookie blockers, ad blockers, etc, they need to whitelist plex.tv. Have invitee try this: Using an Incognito/Private browser window, sign in to plex.tv. Click Launch Click on User icon in upper right. Select Users & Sharing They should see the invite. Select the check mark to accept. Once they accept the invi…

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**Author:** ![rt202003](https://avatars.discourse-cdn.com/v4/letter/r/a4c791/32.png) [@rt202003](https://forums.plex.tv/u/rt202003)\
**Post date:** [May 13, 2020, 12:01am UTC](https://forums.plex.tv/t/errors-when-trying-to-accept-an-invite/589409/3 "2020-05-13T00:01:03Z")

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I appreciate your help. We’ve already worked through trying to accept in the their settings rather than just the email. Ad blockers turned off, plex.tv has been white listed, I’ve also had them try incognito as well. They’re still running into the same issue.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 11, 2020, 12:01am UTC](https://forums.plex.tv/t/errors-when-trying-to-accept-an-invite/589409/4 "2020-08-11T00:01:05Z")

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