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Detecting Intro feture will only loop constantly, will never finish its scan & seems it is not working correctly

Server Version#:1.19.4.2902 Player Version#:1.11.0.1215-1d8c460c I have a Western Digital My Cloud Ex4100 & even after making sure my firmware on all devices & the server itself is up to date, the intro detection will constantly loop. I have tried reinstalling the firmware & also tried simply rebooting the cloud storage. The only way i can get the detection to stop is by rebooting my storage device & going into the settings & unchecking the intro detection feature. If someone could possibly he…