# External Player doesn't recognize subtitles tracks (none).

**URL:** <https://forums.plex.tv/t/external-player-doesnt-recognize-subtitles-tracks-none/225202>\
**Category:** General Discussions\
**Created:** [February 11, 2018, 10:25pm UTC](https://forums.plex.tv/t/external-player-doesnt-recognize-subtitles-tracks-none/225202 "2018-02-11T22:25:36Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![carloshmm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/carloshmm/32/160509_2.png) [@carloshmm](https://forums.plex.tv/u/carloshmm)\
**Post date:** [February 11, 2018, 10:25pm UTC](https://forums.plex.tv/t/external-player-doesnt-recognize-subtitles-tracks-none/225202/1 "2018-02-11T22:25:36Z")

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Hi, I’m currently using Plex on a cheap VPS that can’t handle transcoding at all. I am able to watch anything if I select a external player to watch my media (VLC or mpv), the problem is: both of them can’t recognize subtitles. I can select multiple audio tracks but the subtitles that appear on the built-in Plex player disappear on the external players. I’m referring to external subtitles (movie.mkv and at the same folder movie.srt). Is there any solution for this?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 11, 2018, 10:32pm UTC](https://forums.plex.tv/t/external-player-doesnt-recognize-subtitles-tracks-none/225202/2 "2018-02-11T22:32:21Z")

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have you tried accessing your Plex sever via DLNA? that should enable all the subtitles as well…  
to activate on your Plex server go to `Settings > Server > DLNA`.

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**Author:** ![carloshmm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/carloshmm/32/160509_2.png) [@carloshmm](https://forums.plex.tv/u/carloshmm)\
**Post date:** [February 11, 2018, 11:07pm UTC](https://forums.plex.tv/t/external-player-doesnt-recognize-subtitles-tracks-none/225202/3 "2018-02-11T23:07:28Z")

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> @tom80H said:  
> have you tried accessing your Plex sever via DLNA? that should enable all the subtitles as well…  
> to activate on your Plex server go to `Settings > Server > DLNA`.

I forgot to tell that this VPS is a remote server so I can’t use DLNA.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 11, 2018, 11:08pm UTC](https://forums.plex.tv/t/external-player-doesnt-recognize-subtitles-tracks-none/225202/4 "2018-02-11T23:08:53Z")

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you didn’t forget… just an indicator for me to get offline and into bed 😉

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**Author:** ![carloshmm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/carloshmm/32/160509_2.png) [@carloshmm](https://forums.plex.tv/u/carloshmm)\
**Post date:** [February 12, 2018, 1:53am UTC](https://forums.plex.tv/t/external-player-doesnt-recognize-subtitles-tracks-none/225202/5 "2018-02-12T01:53:06Z")

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Anyone? I really want to solve this problem.

I found the answer:

> **[Android External Player (BS Player) + External Subtitles Problem](https://forums.plex.tv/discussion/228724/android-external-player-bs-player-external-subtitles-problem)**
>
> My external subtitles are detected (and they are streamed correctly when I use Windows Plex Client or RasPlex) but the Plex Android App doesn’t seem to be able to stream them to the external player I am using (BS Player). Embedded subtitles work fine...

I found the solution!

> **[croneter/PlexKodiConnect](https://github.com/croneter/PlexKodiConnect/)**
>
> Plex integration in Kodi done right. Contribute to croneter/PlexKodiConnect development by creating an account on GitHub.

Now I can play all my media with direct play even 10gb+ 1080p MKV! (P.S.: My VPS has 512MB RAM and 1 Core)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:36am UTC](https://forums.plex.tv/t/external-player-doesnt-recognize-subtitles-tracks-none/225202/6 "2020-01-08T00:36:23Z")

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