# Extra local content not showing up **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [March 13, 2021, 6:32pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969 "2021-03-13T18:32:06Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 13, 2021, 6:32pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/1 "2021-03-13T18:32:07Z")
Server Version#: 1.22.0.4163 Player Version#: 4.53.0 I’ve not been able to get this featurette to show up in Plex at all. I’ve tried placing the file in the same dir as the main film with the -featurette naming convention, with the subfolder naming convention, with the extras subfolder, without the extras subfolder. Nothing works. All my other extras for other films show up fine. This ONE file is the only one I am having problems with. Please help. ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 13, 2021, 6:32pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/2 "2021-03-13T18:32:50Z")
![Plex naming issue](https://global.discourse-cdn.com/plex/original/3X/d/2/d292dd0a43d05cbe55090bd1da5297aa6578d15d.jpeg) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 13, 2021, 7:22pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/3 "2021-03-13T19:22:19Z")
You have one folder level too much. Omit the `Tenet (2020) - Extras` folder. > **[Local Files for Trailers and Extras | Plex Support](https://support.plex.tv/articles/local-files-for-trailers-and-extras/)** > > The scanners and metadata agents used by Plex will work best when your major types of content are separated from... ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [March 13, 2021, 7:23pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/4 "2021-03-13T19:23:18Z")
You need to follow Plex naming requirements. Plex Docs → [Your Media](https://support.plex.tv/articles/categories/your-media/) → [Movie Files (Naming and Organizing)](https://support.plex.tv/articles/categories/your-media/naming-your-movie-media-files/) → [Local Files for Trailers & Extras](https://support.plex.tv/articles/local-files-for-trailers-and-extras/) Example: ```auto /Movies ../Tenet (2020) ..../Tenet (2020).mkv ..../Looking at the World in a New Way The Making of Tenet-featurette.mkv ``` Also, If you use the `Featurettes` subfolder you do not need to add `-featureette` to the file name. ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 13, 2021, 7:49pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/5 "2021-03-13T19:49:42Z")
Nope. I did ALL of that. None of it worked. See my OP: “I’ve tried placing the file in the same dir as the main film with the -featurette naming convention, with the subfolder naming conventions, with the extras subfolder, without the extras subfolder.” For the record ALL of my other files are: /Movie /Movie - Extras /Featurettes /Deleted Scenes etc… And they all work fine. ![image](https://global.discourse-cdn.com/plex/original/3X/c/1/c18695467556f33458d12ef1e7d1244df3cc4249.png) ![Plex naming issue](https://global.discourse-cdn.com/plex/original/3X/a/8/a84e23904c618870db03ca1f38cb339c8b04146e.jpeg) ![Plex naming issue](https://global.discourse-cdn.com/plex/original/3X/7/9/79008bed806eec0f7de91409eee9cee3f198fc80.jpeg) ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 13, 2021, 7:50pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/6 "2021-03-13T19:50:24Z")
All three screenshots above are examples of things that DON’T work, even though they should. ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [March 13, 2021, 8:15pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/7 "2021-03-13T20:15:09Z")
`/Movie - Extras` is not supported. Re-scan the library if you rename/relocate files. This works on my system: ```auto /Movies ../Tenet (2020) [2160] ....Tenet (2020) [2160].mkv ....The Making of Tenet-featurette.mkv ..../Trailers ......Theatrical Trailer.mkv ``` Using a [JellyFish](https://jell.yfish.us/) test file in lieu of actual extras: ![Screenshot (532)](https://global.discourse-cdn.com/plex/original/3X/4/2/42af95437cc278f495d89341029b152405bcd338.jpeg) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 13, 2021, 8:19pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/8 "2021-03-13T20:19:17Z")
> [@Tattooed-Jew](#): > > And they all work fine. So what does _not_ work? ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 13, 2021, 8:36pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/9 "2021-03-13T20:36:57Z")
Literally this one file doesn’t work, no matter what naming convention I use, and I can’t figure out why. ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 13, 2021, 8:38pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/10 "2021-03-13T20:38:59Z")
I rescan my library after every change. Plex sees the file, it shows up for a second, and then disappears. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 13, 2021, 8:43pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/11 "2021-03-13T20:43:33Z")
Please show all current contents of the `Tenet (2020)` folder. Please use “list” mode. ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 14, 2021, 4:08pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/12 "2021-03-14T16:08:52Z")
Please excuse my ignorance, I’m not sure what you mean by “list” mode But here are the current contents of the folder: /Movies: . . . /Tenet (2020) 2160p: . . . . . . Tenet (2020) 2160p.mkv . . . . . . /Featurettes: . . . . . . . . . Looking At The World In A New Way The Making of Tenet.mkv ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 14, 2021, 4:09pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/13 "2021-03-14T16:09:40Z")
I tried that exact naming convention and filing. It did not work. For some reason Plex just doesn’t want to recognize this ONE file. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 14, 2021, 4:10pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/14 "2021-03-14T16:10:46Z")
Is there really a colon **:** at the end of the folder name? If so, lose it. ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 14, 2021, 4:14pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/15 "2021-03-14T16:14:29Z")
No there is not actually colon in the folder name, as it is a character that is literally impossible to use in a folder name. Windows will not allow it. ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 14, 2021, 4:17pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/16 "2021-03-14T16:17:42Z")
So yeah, sorry I’m not actually sure why I put the colon in /Movies . . . /Tenet (2020) 2160p . . . . . . Tenet (2020) 2160p.mkv . . . . . . /Featurettes . . . . . . . . . Looking At The World In A New Way The Making of Tenet.mkv ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 14, 2021, 4:18pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/17 "2021-03-14T16:18:50Z")
I also tried /Movies . . . /Tenet (2020) 2160p . . . . . . Tenet (2020) 2160p.mkv . . . . . . The Making of Tenet-featurette.mkv ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 14, 2021, 4:19pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/18 "2021-03-14T16:19:01Z")
Do you have another version of Tenet in the same library? ---
**Author:** ![Tattooed-Jew](https://avatars.discourse-cdn.com/v4/letter/t/e274bd/32.png) [@Tattooed-Jew](https://forums.plex.tv/u/Tattooed-Jew)\ **Post date:** [March 14, 2021, 4:19pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/19 "2021-03-14T16:19:31Z")
Nope. Just the one. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 14, 2021, 4:20pm UTC](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969/20 "2021-03-14T16:20:19Z")
Last resort: perform the [Plex Dance](https://forums.plex.tv/t/plex-incorrectly-identifying-tv-episodes/100265/4 "Plex Dance") with the whole “Tenet” folder. [Next page](https://forums.plex.tv/t/extra-local-content-not-showing-up/699969.md?page=2)