extras not showing (trailers) in Chromecast or web browser



Hi guys,

I just purchased a Plex pass to view trailers on my movies, but they won't show up. I had a Plex pass before it expired and it worked just fine.

Any ideas why the extras (especially trailers) are not showing up ?

Thanks !


Bump, I have the same issue


I am also having this issue, latest server and media player version installed on win 10 server