# Extreme Buffering when Remote **URL:** \ **Category:** Remote Access\ **Tags:** server-linux\ **Created:** [December 26, 2024, 4:09pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979 "2024-12-26T16:09:03Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Pegasus9](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pegasus9/32/26170_2.png) [@Pegasus9](https://forums.plex.tv/u/Pegasus9)\ **Post date:** [December 26, 2024, 4:09pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979/1 "2024-12-26T16:09:03Z")
Server Version#: 1.41.3.9314 (23 Dec 24) via Docker Player Version#: Many all up to date I’ve been operating Plex remotely for years without a problem. Since the beginning of December I have been having an issue with extreme buffering (every 2-3 minutes) for remote clients. This is all clients (Android, Web, Windows, Apple) I have tried every possible solution listed here without luck. Yes, Relay is off. I am wondering if anyone else has been having the same issues and if so if you’ve solved it. ---
**Author:** ![Disgustipated](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/disgustipated/32/4550_2.png) [@Disgustipated](https://forums.plex.tv/u/Disgustipated)\ **Post date:** [December 26, 2024, 7:00pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979/2 "2024-12-26T19:00:44Z")
If it’s happening to all clients, regardless of location, I would suspect an issue with the internet where the server is hosted. Anything chewing your upstream bandwidth? Or severe packet loss on the connection? ---
**Author:** ![Pegasus9](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pegasus9/32/26170_2.png) [@Pegasus9](https://forums.plex.tv/u/Pegasus9)\ **Post date:** [December 27, 2024, 1:06pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979/3 "2024-12-27T13:06:53Z")
Packet loss is .05%, almost trivial. I wanted to make sure I had isolated every cause internal possible before I called in the ISP, but I am about to give up and call them ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 27, 2024, 1:11pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979/4 "2024-12-27T13:11:52Z")
Start by watching the Dashboard during such a remote playback. [https://support.plex.tv/articles/200871837-status-and-dashboard/](https://support.plex.tv/articles/200871837-status-and-dashboard/) Is the playback direct, or transcoded? If transcoded, do the `(hw)` indicators appear on both the “decode” and the “encode” stages? Or not at all? Is the connection shown as local, remote, or indirect? Did you disable your transcoder per server preference? ---
**Author:** ![Pegasus9](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pegasus9/32/26170_2.png) [@Pegasus9](https://forums.plex.tv/u/Pegasus9)\ **Post date:** [December 27, 2024, 3:31pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979/5 "2024-12-27T15:31:44Z")
Thanks for the response. Went through all of that and nothing improved. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 27, 2024, 3:32pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979/6 "2024-12-27T15:32:24Z")
> [@Pegasus9](#): > > Went through all of that and nothing improved. It is not supposed to improve, just by you looking at it. It is supposed to provide some hints to possible reasons. So what does it say? ---
**Author:** ![Pegasus9](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pegasus9/32/26170_2.png) [@Pegasus9](https://forums.plex.tv/u/Pegasus9)\ **Post date:** [December 27, 2024, 3:33pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979/7 "2024-12-27T15:33:21Z")
In the last 30 minutes I went from 3 mbps to 41 mbps. I am guessing something was wrong on the ISP side of things. Waiting for their tech to arrive to confirm. I hate IFMs. Thanks to all who responded. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 27, 2025, 3:33pm UTC](https://forums.plex.tv/t/extreme-buffering-when-remote/899979/8 "2025-03-27T15:33:36Z")
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