# "failed to download subtitle"

**URL:** <https://forums.plex.tv/t/failed-to-download-subtitle/912423>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [April 9, 2025, 10:03am UTC](https://forums.plex.tv/t/failed-to-download-subtitle/912423 "2025-04-09T10:03:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ErwanGrey](https://avatars.discourse-cdn.com/v4/letter/e/b19c9b/32.png) [@ErwanGrey](https://forums.plex.tv/u/ErwanGrey)\
**Post date:** [April 9, 2025, 10:03am UTC](https://forums.plex.tv/t/failed-to-download-subtitle/912423/1 "2025-04-09T10:03:58Z")

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Server Version#: Versión 1.41.5.9522  
Player Version#: 5.91.0 ver.6  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

From yesterday when try to download or upload subtitles appear the messsage **"FAILED TO DOWNLOAD SUBTITLE "**

Any solution?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 8, 2025, 10:04am UTC](https://forums.plex.tv/t/failed-to-download-subtitle/912423/2 "2025-07-08T10:04:24Z")

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