# Failed to save image, when connected remotely

**URL:** <https://forums.plex.tv/t/failed-to-save-image-when-connected-remotely/862817>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 14, 2023, 4:11am UTC](https://forums.plex.tv/t/failed-to-save-image-when-connected-remotely/862817 "2023-12-14T04:11:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![George-Bakopoulos](https://avatars.discourse-cdn.com/v4/letter/g/67e7ee/32.png) [@George-Bakopoulos](https://forums.plex.tv/u/George-Bakopoulos)\
**Post date:** [December 14, 2023, 4:11am UTC](https://forums.plex.tv/t/failed-to-save-image-when-connected-remotely/862817/1 "2023-12-14T04:11:19Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Saving a Photo to my android Phone works fine when i am connected to my Wifi at home, however when i am connected remotely, i get Failed to save image. The same thjng happens with sharing, only works when connected localy.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 13, 2024, 4:11am UTC](https://forums.plex.tv/t/failed-to-save-image-when-connected-remotely/862817/2 "2024-03-13T04:11:53Z")

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