# Failed to update server shares

**URL:** <https://forums.plex.tv/t/failed-to-update-server-shares/479851>\
**Category:** General Discussions\
**Created:** [October 22, 2019, 2:54am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851 "2019-10-22T02:54:48Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Vtoc](https://avatars.discourse-cdn.com/v4/letter/v/9de053/32.png) [@Vtoc](https://forums.plex.tv/u/Vtoc)\
**Post date:** [October 22, 2019, 2:54am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/1 "2019-10-22T02:54:48Z")

</div>

so latest updates wiped my sharing prefs for my users  
now i can only update the share prefs for like 5 users at one time them wait 30 freaking minutes before being able to edit preferences? And it is not always 5 sometimes 1 user sometimes 2 then it just takes a dump…

what gives plex???

---

<div class="post-metadata">

**Author:** ![Balrog469](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/balrog469/32/109781_2.png) [@Balrog469](https://forums.plex.tv/u/Balrog469)\
**Post date:** [October 24, 2019, 2:58am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/2 "2019-10-24T02:58:06Z")

</div>

Same issue here. Especially when trying to test a different server configuration. Have to update all the shares each time and it has become a taxing problem with Plex.

---

<div class="post-metadata">

**Author:** ![mamaeggplant](https://avatars.discourse-cdn.com/v4/letter/m/c2a13f/32.png) [@mamaeggplant](https://forums.plex.tv/u/mamaeggplant)\
**Post date:** [October 28, 2019, 8:40pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/3 "2019-10-28T20:40:00Z")

</div>

Same here. This bug needs fixed

---

<div class="post-metadata">

**Author:** ![calebmil](https://avatars.discourse-cdn.com/v4/letter/c/ccd318/32.png) [@calebmil](https://forums.plex.tv/u/calebmil)\
**Post date:** [November 17, 2019, 5:20pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/4 "2019-11-17T17:20:49Z")

</div>

Still happening! Anyone had any word on a fix?

---

<div class="post-metadata">

**Author:** ![Painty](https://avatars.discourse-cdn.com/v4/letter/p/e99b99/32.png) [@Painty](https://forums.plex.tv/u/Painty)\
**Post date:** [November 27, 2019, 8:27am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/5 "2019-11-27T08:27:52Z")

</div>

same problem

---

<div class="post-metadata">

**Author:** ![Sarbeck](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sarbeck/32/86082_2.png) [@Sarbeck](https://forums.plex.tv/u/Sarbeck)\
**Post date:** [December 1, 2019, 1:42am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/6 "2019-12-01T01:42:34Z")

</div>

Same issue here ☹

---

<div class="post-metadata">

**Author:** ![gravitybong](https://avatars.discourse-cdn.com/v4/letter/g/c37758/32.png) [@gravitybong](https://forums.plex.tv/u/gravitybong)\
**Post date:** [December 7, 2019, 6:42am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/7 "2019-12-07T06:42:07Z")

</div>

same issues here

---

<div class="post-metadata">

**Author:** ![coolfarmer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/coolfarmer/32/139936_2.png) [@coolfarmer](https://forums.plex.tv/u/coolfarmer)\
**Post date:** [December 10, 2019, 7:59am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/8 "2019-12-10T07:59:09Z")

</div>

Same issue, WTF

---

<div class="post-metadata">

**Author:** ![MeatBall](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/meatball/32/197491_2.png) [@MeatBall](https://forums.plex.tv/u/MeatBall)\
**Post date:** [December 16, 2019, 9:55pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/9 "2019-12-16T21:55:15Z")

</div>

I think you’re totally on point, this unfortunately is setup purposely. You can’t re-add your libraries to your shares more than 5 people at a time without waiting 5 minutes in-between (or thereabouts). What a colossal pain in the ass if you ever want to do something crazy like a fresh install or a move PMS to a new piece of hardware.

---

<div class="post-metadata">

**Author:** ![JTalbot3](https://avatars.discourse-cdn.com/v4/letter/j/47e85d/32.png) [@JTalbot3](https://forums.plex.tv/u/JTalbot3)\
**Post date:** [December 18, 2019, 7:57pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/10 "2019-12-18T19:57:38Z")

</div>

Moved my server to a new device today which was a pain in itself, but now only 5 of my users can actually use it. How is this still an issue. Y’all brought it up MONTHS ago

---

<div class="post-metadata">

**Author:** ![sholnay](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@sholnay](https://forums.plex.tv/u/sholnay)\
**Post date:** [December 18, 2019, 8:40pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/11 "2019-12-18T20:40:22Z")

</div>

Are we the same person - literally just got my server back up after spending way too much time trying to get things migrated over correctly and now I can’t add shares back without waiting between each batch of 5.

I also just realized you can’t run plex as a service and use hardware transcoding - wtf? Why does plex not support running as a service natively anyway? Some of the decisions here are so odd (I should probably move off windows though, so maybe partly my fault).

---

<div class="post-metadata">

**Author:** ![igowas](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/igowas/32/84717_2.png) [@igowas](https://forums.plex.tv/u/igowas)\
**Post date:** [December 23, 2019, 9:07pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/12 "2019-12-23T21:07:59Z")

</div>

Same here this is not acceptable for a Life Plex Pass User !!

---

<div class="post-metadata">

**Author:** ![owensski](https://avatars.discourse-cdn.com/v4/letter/o/e99b99/32.png) [@owensski](https://forums.plex.tv/u/owensski)\
**Post date:** [December 28, 2019, 12:34am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/13 "2019-12-28T00:34:39Z")

</div>

Same Here… Just changing some library shares when I came across this dumb error “Failed to update server shares.” 😑

---

<div class="post-metadata">

**Author:** ![Wookiehk](https://avatars.discourse-cdn.com/v4/letter/w/3d9bf3/32.png) [@Wookiehk](https://forums.plex.tv/u/Wookiehk)\
**Post date:** [December 28, 2019, 6:11am UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/14 "2019-12-28T06:11:24Z")

</div>

Looks like plex is forcing users to wait 10 mins odd between adding 5 users.

Which is fine until Plex borks the DB and i have to add all my friends again…hours later…

Great feature plex.

---

<div class="post-metadata">

**Author:** ![thorsten\_gehrig.info](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorsten_gehrig.info/32/119485_2.png) [@thorsten\_gehrig.info](https://forums.plex.tv/u/thorsten_gehrig.info)\
**Post date:** [December 28, 2019, 7:57pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/15 "2019-12-28T19:57:13Z")

</div>

Hi  
i have a similar issue: my Plex looses the shares… and i don’t know why. Re-adding them is a pain and due to the delay topic a double pain.  
What the hell is deleting my shares???

regards  
Thorsten

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 28, 2019, 8:07pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/16 "2019-12-28T20:07:03Z")

</div>

According to the log, you have joined someone else’s Plex Home.  
This will destroy your own Plex Home.

There is a warning when you accept the invitation to someone else’s Home. Both when you accept per email and per web app. You should carefully read it.

---

<div class="post-metadata">

**Author:** ![thorsten\_gehrig.info](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorsten_gehrig.info/32/119485_2.png) [@thorsten\_gehrig.info](https://forums.plex.tv/u/thorsten_gehrig.info)\
**Post date:** [December 28, 2019, 8:10pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/17 "2019-12-28T20:10:25Z")

</div>

Thanks for your (very fast) feedback.  
Thats strange… can you provide me more details?  
I didn’t remember joining a home - just invited as a Friend.  
Which home? Can i undo/delete my home and re-create it?

Best  
Thorsten

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 28, 2019, 8:13pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/18 "2019-12-28T20:13:50Z")

</div>

> [@thorsten\_gehrig.info](#):
>
> Which home? Can i undo/delete my home and re-create it?

Apparently, you already did. Since you currently have all Home users and no ‘Friend’ users. You left the other Home yesterday in the evening.

---

<div class="post-metadata">

**Author:** ![thorsten\_gehrig.info](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorsten_gehrig.info/32/119485_2.png) [@thorsten\_gehrig.info](https://forums.plex.tv/u/thorsten_gehrig.info)\
**Post date:** [December 28, 2019, 9:34pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/19 "2019-12-28T21:34:58Z")

</div>

Sorry - but i didn’t (i also revisited all mails… there was no invite to a Home).  
I still see several Home users and several Friends in my list. How to fix the situation?  
Remove everything and re-create a home and invite my friends?

Could the issue be caused form a “mirror copy” on a 2nd server (where i prepared a relocation of my Plex server, probably copied the database… it was maybe started by mistake? just guessing).

Or: another guessing: i´ve invited a former friend to my home… seems it accepted the email-address… but the “lost shares” happened already earlier… that’s why i removed the friend and added him (yesterday) to my home to see if this solves the issue…

Anyhow… is there a way to fix my database?

Kind regards  
Thorsten

PS: Should we open a separate discussion to not redirect this topic to far?

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 28, 2019, 9:40pm UTC](https://forums.plex.tv/t/failed-to-update-server-shares/479851/20 "2019-12-28T21:40:48Z")

</div>

I am talking about your _account_, not your server.  
There is no way to revert a lost Home.

[Next page](https://forums.plex.tv/t/failed-to-update-server-shares/479851.md?page=2)
