# \[Feature Request\] Hardware Transcoding on Synology Platform **URL:** \ **Category:** Feature Suggestions\ **Created:** [August 4, 2016, 11:41pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791 "2016-08-04T23:41:19Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![rtfmoz](https://avatars.discourse-cdn.com/v4/letter/r/cdc98d/32.png) [@rtfmoz](https://forums.plex.tv/u/rtfmoz)\ **Post date:** [August 4, 2016, 11:41pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/1 "2016-08-04T23:41:19Z")
I’ve had a talk with Synology about opening up hardware transcoding on their platform to Plex. This was their response. “Regarding hardware transcoding through Plex, we have actually been communicating with Plex for a long time about whether they can implement this. However, it might be because Plex supports too many types of devices and it’ll take up a lot of their resources to optimise the software for each device (I’m not 100% sure), this just hasn’t happened yet. There are other third-part app that has utilised hardware trascoding on Synology NAS, so we are not hiding the secret from anyone, especially not Plex.” The DS415+, the new DS916+ support hardware offloading of transcoding tasks on the NAS. To give you some idea of the benefits, currently doing a low bandwidth 1080p transcode on the 916+ uses about %90 CPU. The same video in the Synology video station uses %30 CPU. This is a massive difference in performance. There literally a hundred thousand people who would benefit from having this feature supported in Plex. I realise it may not be a road you want to travel but if you change your mind. Please let Synology be your testing platform. I for one would only be too happy to use my DS415+ as a test platform for code. I am chasing up Synology for more information on how to utilise the hardware in the current version of disk station manager (DSM). In fact I signed up to PlexPass just so I could make this post. I have been looking closely at the PMS early releases and hope that one day we will see a feature like this pop up for testing. Fingers Crossed. ---
**Author:** ![rtfmoz](https://avatars.discourse-cdn.com/v4/letter/r/cdc98d/32.png) [@rtfmoz](https://forums.plex.tv/u/rtfmoz)\ **Post date:** [August 5, 2016, 3:46am UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/2 "2016-08-05T03:46:35Z")
This is a sample of user posts on this forum requesting/discussing this feature > **[Synology DiskStation DS415+ able to transcode H265 for Plex ?](https://forums.plex.tv/discussion/220101)** > > Hi, I read here and there about the DS415+ being a great NAS, able to transcode 1080p, but I’m wondering about it transcoding H265 video files. I have a lot of them, compressed between 1500-2500 Kb/s, and since I found out the DS216play cannot play... > **[Synology DS916+ and Plex Media Server](https://forums.plex.tv/discussion/225041)** > > Hello, I’ve been researching for a while but can’t find a satisfying answer, I hope some of you can help me find it. Since my Netgear ReadyNAS Ultra 2 is no longer supported (and I’ve been thinking about purchasing a new NAS for a while) I’m... > **[Is it possible to request Plex hardware acceleration for Synology?](https://forums.plex.tv/discussion/225054)** > > Apologies, I’m posting here as I can’t seem to post in the Synology NAS forum. As title suggest, is it possible to request Plex hardware acceleration for a dedicated Synology NAS? I’ve gone from a small, slow DS414Slim to a newly released DS916+... This is a list of feature requests requesting the capability (Plex Pass Required to View) > **[Can we please have PLEX Transcoding enabled on the Synology DS 916+](https://forums.plex.tv/discussion/225657)** > > I am about to purchase the DS916+ and would really like to have PLEX use the transcoding capabilities of this NAS. Is this a possibility for a future update to allow this. I understand that a WD NAS with the same cpu etc can do this. Apparently, a... > **[\[Feature Request\] Enable PMS hardware transcoding for Synology DS216play](https://forums.plex.tv/discussion/225478)** > > I recently bought a Synology DS216play for it’s transcoding capability as my 2013 LG ‘Smart’ TV cannot play HEVC/H265 Turns out the Synology Media Server is a useless buggy PoS, so I installed Plex Media Server on my NAS only to find that Plex... ---
**Author:** ![eyeses](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eyeses/32/10017_2.png) [@eyeses](https://forums.plex.tv/u/eyeses)\ **Post date:** [August 5, 2016, 10:20am UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/3 "2016-08-05T10:20:47Z")
@rtfmoz - Thanks for the information! ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [August 5, 2016, 10:24am UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/4 "2016-08-05T10:24:09Z")
duplicate-ish feature request > **[\[Very Popular\] PMS: Support of x86 Intel Evansport architecture](https://forums.plex.tv/discussion/85763/very-popular-pms-support-of-x86-intel-evansport-architecture/p1#top)** > > Hello,   since I am the proud owner of a Synology DS214play with an Evansport chipset, I would like to see full support for this architecture in future PMS releases. The Intel Evansport chipset is an chipset specially designed for media NAS and has... and generally > **[GPU and better multithread support for transcoding](https://forums.plex.tv/discussion/65319/gpu-and-better-multithread-support-for-transcoding)** > > I would LOVE (in all caps) to see some GPU (nvidia as the dominate force but I will be happy to BUY radeon) processing added into the transcoder. if this already exists, I would love to know how to make it work, but if not man that would make things... ---
**Author:** ![rtfmoz](https://avatars.discourse-cdn.com/v4/letter/r/cdc98d/32.png) [@rtfmoz](https://forums.plex.tv/u/rtfmoz)\ **Post date:** [August 5, 2016, 10:43am UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/5 "2016-08-05T10:43:29Z")
Further communications with Synology “We have different hardware transcoding APIs for different models (i.e. CPU platforms), which makes things a little complicated - that’s why they’re not on our website 🙂 However, if Plex is interested in implementing this feature after your suggestion, feel free to give them my e-mail and we’ll send the APIs over immediately. We actually have a product manager who is in regular contact with Plex, so they’ll be able to contact him for any request as well.” ---
**Author:** ![eyeses](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eyeses/32/10017_2.png) [@eyeses](https://forums.plex.tv/u/eyeses)\ **Post date:** [August 6, 2016, 4:41pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/6 "2016-08-06T16:41:38Z")
Good stuff - I hope something good comes out of it. I would happily spend some free time beta testing 😃 ---
**Author:** ![kevindk](https://avatars.discourse-cdn.com/v4/letter/k/85e7bf/32.png) [@kevindk](https://forums.plex.tv/u/kevindk)\ **Post date:** [August 30, 2016, 7:38pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/7 "2016-08-30T19:38:57Z")
I have a DS214play and would love it if Plex supports hardware transcoding on Evansport. ---
**Author:** ![rtfmoz](https://avatars.discourse-cdn.com/v4/letter/r/cdc98d/32.png) [@rtfmoz](https://forums.plex.tv/u/rtfmoz)\ **Post date:** [September 12, 2016, 9:31am UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/8 "2016-09-12T09:31:14Z")
Remember if you want this feature tap the like button on the first post. ---
**Author:** ![magicalspirits](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/magicalspirits/32/20661_2.png) [@magicalspirits](https://forums.plex.tv/u/magicalspirits)\ **Post date:** [September 14, 2016, 10:28pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/9 "2016-09-14T22:28:19Z")
The newer versions of Synology being released now support 4k transcoding. (DS216+II for example) ---
**Author:** ![shelbystripes](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@shelbystripes](https://forums.plex.tv/u/shelbystripes)\ **Post date:** [September 15, 2016, 10:26pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/10 "2016-09-15T22:26:24Z")
OK, if Synology has a readily available API for this, there’s no excuse. ---
**Author:** ![AsphyxNYC](https://avatars.discourse-cdn.com/v4/letter/a/9e8a1a/32.png) [@AsphyxNYC](https://forums.plex.tv/u/AsphyxNYC)\ **Post date:** [September 16, 2016, 6:08pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/11 "2016-09-16T18:08:36Z")
Moore’s Law is going to solve this from being an issue at some point. But I don’t see why there couldn’t be a setting to manually override the check that determines if the CPU can transcode up to Plex’s recommended specs. It would be easier for the user to make the determination than it would for the Devs to keep up on all the various versions of NAS’ that can and can’t transcode properly. ---
**Author:** ![adamsiu](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@adamsiu](https://forums.plex.tv/u/adamsiu)\ **Post date:** [September 17, 2016, 1:54pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/12 "2016-09-17T13:54:20Z")
To some degree, every NAS user were being forced to learn how to utilize their devices, even they have to start without the knowledge and skill (like me). It is quite a big disappointment when I realized PLEX have chosen not to support transcode (or whatever not ready) on my NAS (unfortunately PLEX is not working on my newly bought DS216+II, it was for something else…). Why don’t PLEX consider to offer that particular beta-test to those who have already bought PLEX pass? ---
**Author:** ![adamsiu](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@adamsiu](https://forums.plex.tv/u/adamsiu)\ **Post date:** [September 17, 2016, 6:35pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/13 "2016-09-17T18:35:47Z")
> @rtfmoz said: > > In fact I signed up to PlexPass just so I could make this post. I have been looking closely at the PMS early releases and hope that one day we will see a feature like this pop up for testing. @rtfmoz, Same here, but I just found you did! 😉 I hope one day they would start doing a math on how many Synology users & devices out there… ---
**Author:** ![rknall](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rknall/32/113222_2.png) [@rknall](https://forums.plex.tv/u/rknall)\ **Post date:** [September 17, 2016, 7:28pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/14 "2016-09-17T19:28:41Z")
It would suffice, if Plex would enable Intel Quick-Sync for certain models (which apparently, they already have implemented for a WD drive). So, I vote, hoping it will be included, in one if the future version. ---
**Author:** ![tau\_ceti](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@tau\_ceti](https://forums.plex.tv/u/tau_ceti)\ **Post date:** [November 29, 2016, 8:37pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/15 "2016-11-29T20:37:07Z")
This is the single biggest thing that prevents me from using Plex more. ---
**Author:** ![niallobr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/niallobr/32/5664_2.png) [@niallobr](https://forums.plex.tv/u/niallobr)\ **Post date:** [December 18, 2016, 10:21pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/16 "2016-12-18T22:21:30Z")
This would be great. I’ve read elsewhere on the forums and that the WD transcode picture quality (Quick Sync) isn’t as good as what a CPU or Shield TV (NVENC) transcode would offer, but it would be far better than nothing. ---
**Author:** ![tohil.net](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@tohil.net](https://forums.plex.tv/u/tohil.net)\ **Post date:** [January 3, 2017, 11:07am UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/17 "2017-01-03T11:07:26Z")
+1 Also waiting for that ---
**Author:** ![lhnz](https://avatars.discourse-cdn.com/v4/letter/l/c5a1d2/32.png) [@lhnz](https://forums.plex.tv/u/lhnz)\ **Post date:** [January 6, 2017, 7:08pm UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/18 "2017-01-06T19:08:05Z")
I need this. +1 ---
**Author:** ![Kit\_Knox](https://avatars.discourse-cdn.com/v4/letter/k/f6c823/32.png) [@Kit\_Knox](https://forums.plex.tv/u/Kit_Knox)\ **Post date:** [January 15, 2017, 1:29am UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/19 "2017-01-15T01:29:09Z")
+1 Thank you. ---
**Author:** ![BobSnot](https://avatars.discourse-cdn.com/v4/letter/b/94ad74/32.png) [@BobSnot](https://forums.plex.tv/u/BobSnot)\ **Post date:** [January 15, 2017, 1:31am UTC](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791/20 "2017-01-15T01:31:40Z")
> **[Plex Media Server - Hardware Transcoding Preview (closed)](http://forums.plex.tv/discussion/250946/plex-media-server-hardware-transcoding-preview-1-4-0/p1)** > > Happy holidays, forum users! We’ve got something special in store for you with this release: it enables hardware transcoding for Windows, macOS, and Linux for Plex Pass users. Using hardware transcoding reduces CPU usage and power consumption, and... [Next page](https://forums.plex.tv/t/feature-request-hardware-transcoding-on-synology-platform/153791.md?page=2)