# \[Feature Request\] User error reporting to server manager.

**URL:** <https://forums.plex.tv/t/feature-request-user-error-reporting-to-server-manager/100110>\
**Category:** Feature Suggestions\
**Created:** [April 17, 2015, 4:09am UTC](https://forums.plex.tv/t/feature-request-user-error-reporting-to-server-manager/100110 "2015-04-17T04:09:55Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![MrDevanWright](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mrdevanwright/32/6945_2.png) [@MrDevanWright](https://forums.plex.tv/u/MrDevanWright)\
**Post date:** [April 17, 2015, 4:09am UTC](https://forums.plex.tv/t/feature-request-user-error-reporting-to-server-manager/100110/1 "2015-04-17T04:09:55Z")

</div>

Allow users to submit error reports to the server manager.

&nbsp;

Within the Pause Menu of any movie or television show and on the Plex homepage, please add a button that allows a user (friends of servers) to send error reports to the server manager. This report would then go to the managers inbox within the servers web settings. The report would include the time code of the video, titles, if there Plex software is up to date, and any relevant system data (ie: ping, transfer speed, os). Options should be added for the manager to change the style of the report, what can be included, and who can report.

&nbsp;

Different styles can include:

1. An open dialogue box for users to explain exactly the problem with a character limit.
2. A list of problem topics predetermined by the server manager that the user can select to categorize the error.

- Missing Subtitles
- Incorrect Subtitles
- Video Error
- Audio Error
- Incorrectly Matched
- Audio/Video Sync Errror

---

<div class="post-metadata">

**Author:** ![MikeG6.5](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mikeg6.5/32/10150_2.png) [@MikeG6.5](https://forums.plex.tv/u/MikeG6.5)\
**Post date:** [June 5, 2015, 5:34pm UTC](https://forums.plex.tv/t/feature-request-user-error-reporting-to-server-manager/100110/2 "2015-06-05T17:34:59Z")

</div>

I would like to see this more in the announcement area, or a separate area similar to announcements.&nbsp; This could stem from anything like buffering issues, cubs out of synch or for wrong video, or mis-labeled videos.&nbsp;

This gives the users a way to give the admin some sort of feedback on the system as a whole or the videos individually or collectively.&nbsp; I don't want to have my email in-box flooded, nor my cell getting a bunch of extra push notifications, but when I log into the Web App as admin, I want to see issues that have cropped up.

---

<div class="post-metadata">

**Author:** ![tazire](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@tazire](https://forums.plex.tv/u/tazire)\
**Post date:** [September 2, 2016, 9:53am UTC](https://forums.plex.tv/t/feature-request-user-error-reporting-to-server-manager/100110/3 "2016-09-02T09:53:18Z")

</div>

I realise this is an old thread but was first post I found when searching.

I would really like this too. Client side error reporting. Would make it so much easier to manage larger libraries.

---

<div class="post-metadata">

**Author:** ![The\_Incredible\_Machine](https://avatars.discourse-cdn.com/v4/letter/t/a3d4f5/32.png) [@The\_Incredible\_Machine](https://forums.plex.tv/u/The_Incredible_Machine)\
**Post date:** [March 5, 2018, 8:50pm UTC](https://forums.plex.tv/t/feature-request-user-error-reporting-to-server-manager/100110/4 "2018-03-05T20:50:18Z")

</div>

I agree this needs to be added. Many of us find our own users are the best QA for the quality of our content.

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 5, 2019, 11:23am UTC](https://forums.plex.tv/t/feature-request-user-error-reporting-to-server-manager/100110/5 "2019-09-05T11:23:52Z")

</div>



---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 5, 2019, 11:24am UTC](https://forums.plex.tv/t/feature-request-user-error-reporting-to-server-manager/100110/6 "2019-09-05T11:24:46Z")

</div>

A request for the same feature exists already, and it has more votes.

> [@\[Implemented\] Feature Request: friends to give feedback or report issues of content](https://forums.plex.tv/t/feature-request-friends-to-give-feedback-or-report-issues-of-content/61077/1):
>
> Hi As I'm sharing my library with my friends to view., a good feature is if they can give feedback on any movie or tv show., for example., they can report if the movie language is in French, or subtitle is wrong....etc

Therefore this one is closed.  
Votes are given back to the users who voted on this request. Please think of re-voting in the other thread if you still want it.

* * *

Please **search** before creating a new suggestion thread.  
Only one feature per thread.

See feature suggestions, sorted by **most popular** first  
[https://forums.plex.tv/c/general/feature-suggestions/l/votes](https://forums.plex.tv/c/general/feature-suggestions/l/votes)
