# File deleted

**URL:** <https://forums.plex.tv/t/file-deleted/516607>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [December 29, 2019, 1:29am UTC](https://forums.plex.tv/t/file-deleted/516607 "2019-12-29T01:29:50Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![IvoryPuma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivorypuma/32/166400_2.png) [@IvoryPuma](https://forums.plex.tv/u/IvoryPuma)\
**Post date:** [December 29, 2019, 1:29am UTC](https://forums.plex.tv/t/file-deleted/516607/1 "2019-12-29T01:29:50Z")

</div>

Hi I deleted a file from Plex that I merged with another series with “fix match”, now if I try to scan the file again it won’t show up on Plex.

---

<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [December 29, 2019, 1:49am UTC](https://forums.plex.tv/t/file-deleted/516607/2 "2019-12-29T01:49:03Z")

</div>

Try this:

> [@The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064):
>
> The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in menu next to server name, when accessed under ‘More’) double check naming schema and move files back scan the library Support articl…

---

<div class="post-metadata">

**Author:** ![IvoryPuma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivorypuma/32/166400_2.png) [@IvoryPuma](https://forums.plex.tv/u/IvoryPuma)\
**Post date:** [December 29, 2019, 10:44am UTC](https://forums.plex.tv/t/file-deleted/516607/3 "2019-12-29T10:44:29Z")

</div>

Hi  
I tried to do everything you wrote like empty trash, clean bundle, optimize database, naming.  
After all that the file isn’t detected even if before I deleted it I could see the same file on the server.

---

<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [December 29, 2019, 1:13pm UTC](https://forums.plex.tv/t/file-deleted/516607/4 "2019-12-29T13:13:49Z")

</div>

So you can see the file?

How exactly is it named? Take a screenshot of it or provide some logs. I need to see it’s extension and how - exactly - it resides in your library structure.

Also:  
If you don’t do EVERY STEP of The Plex Dance, exactly, in the precise order given - it simply won’t work.

---

<div class="post-metadata">

**Author:** ![IvoryPuma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivorypuma/32/166400_2.png) [@IvoryPuma](https://forums.plex.tv/u/IvoryPuma)\
**Post date:** [December 29, 2019, 4:05pm UTC](https://forums.plex.tv/t/file-deleted/516607/5 "2019-12-29T16:05:54Z")

</div>

Name of the file: Youjo Senki Movie (2019)  
extension: mkv

filepath

> Anime
> 
> > Youjo Senki Movie
> > 
> > > Youjo Senki Movie (2019).mkv

![Untitled](https://global.discourse-cdn.com/plex/original/3X/d/c/dc507e080d397e5720c90dfd6b241e2563c53392.png)

---

<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [December 29, 2019, 4:12pm UTC](https://forums.plex.tv/t/file-deleted/516607/6 "2019-12-29T16:12:30Z")

</div>

Your Movie Folder should be named EXACTLY like your Movie - technically.  
That “Movie” doesn’t exist at IMDB (Plex Movie) or TMDB - at all.

It’s probably E15 of the Specials Season of this show at TVDB:  
[https://thetvdb.com/series/saga-of-tanya-the-evil/seasons/official/0](https://thetvdb.com/series/saga-of-tanya-the-evil/seasons/official/0)

If you insist on having it in your Movies Library - you’ll have to Fix Match, change the Agent in the Search Options to ‘Personal Media’ then hand edit the item - if we can ever get Plex to see it.

MKV files don’t suffer from the same Plex mishandling of MP4/M4V files - so that’s not the problem for this item.

You need to repeat the Plex Dance - and do all the steps in order this time.

---

<div class="post-metadata">

**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [December 29, 2019, 4:20pm UTC](https://forums.plex.tv/t/file-deleted/516607/7 "2019-12-29T16:20:45Z")

</div>

> [@IvoryPuma](#):
>
> Youjo Senki Movie

The English name  
_The Saga of Tanya the Evil:_

 ![Screen Shot 2019-12-30 at 2.21.45 am](https://global.discourse-cdn.com/plex/original/3X/d/7/d7e98ae1149d3dafb19dceb2f5e53ad674ecc954.jpeg)

---

<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [December 29, 2019, 4:24pm UTC](https://forums.plex.tv/t/file-deleted/516607/8 "2019-12-29T16:24:50Z")

</div>

> [@SE56](#):
>
> The English name  
> _The Saga of Tanya the Evil:_

If you say so… and that means it’s part of a TV Show.

The issue is that ‘Movie’ or whatever it is - is locked up inside a bogus bundle - The [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) being the ONLY way to spring it - and it may take a [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) for the entire show it should be a part of, but isn’t.

In a very short time - like if the next [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) doesn’t work - we’re gonna need some logs and some advanced help.

---

<div class="post-metadata">

**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [December 29, 2019, 4:26pm UTC](https://forums.plex.tv/t/file-deleted/516607/9 "2019-12-29T16:26:03Z")

</div>

> [@SE56](#):
>
> Youjo Senki Movie

Copy the file and then Nuke the thing

---

<div class="post-metadata">

**Author:** ![IvoryPuma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivorypuma/32/166400_2.png) [@IvoryPuma](https://forums.plex.tv/u/IvoryPuma)\
**Post date:** [December 29, 2019, 4:53pm UTC](https://forums.plex.tv/t/file-deleted/516607/10 "2019-12-29T16:53:38Z")

</div>

Hi  
it’s me again.  
I tried to change agent in the search options -\> file not detected  
tried again doing the empty trash etc. -\> file not detected  
changed the agent to The Movie Database -\> file not detected  
moved manually the folder from Anime (tv shows) to Film (Movies) -\> file finally detected

So if I put a movie in the tv shows folder it won’t be detected?

---

<div class="post-metadata">

**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\
**Post date:** [December 29, 2019, 4:58pm UTC](https://forums.plex.tv/t/file-deleted/516607/11 "2019-12-29T16:58:12Z")

</div>

> [@IvoryPuma](#):
>
> So if I put a movie in the tv shows folder it won’t be detected?

No, it will not.

You could put in a:  
Season 00  
Folder, in that TV Show and name it:  
Saga of Tanya the Evil - S00E16 - Saga of Tanya the Evil Movie.mkv  
(appropriate for your language)

Then it would be with all the others of the same thang. \<— and Plex would see that, no problem.

---

<div class="post-metadata">

**Author:** ![IvoryPuma](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ivorypuma/32/166400_2.png) [@IvoryPuma](https://forums.plex.tv/u/IvoryPuma)\
**Post date:** [December 29, 2019, 5:00pm UTC](https://forums.plex.tv/t/file-deleted/516607/12 "2019-12-29T17:00:20Z")

</div>

ok I think I will let the folder in the Movies just to not make a mess again, thanks for the help.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 28, 2020, 5:03pm UTC](https://forums.plex.tv/t/file-deleted/516607/13 "2020-03-28T17:03:16Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
