# File path missing from "Get Info"

**URL:** https://forums.plex.tv/t/file-path-missing-from-get-info/803793
**Category:** Plex Media Server
**Tags:** server-mac
**Created:** [August 9, 2022, 7:56am UTC](https://forums.plex.tv/t/file-path-missing-from-get-info/803793 "2022-08-09T07:56:29Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Rossdillon](https://avatars.discourse-cdn.com/v4/letter/r/e47c2d/32.png) [@Rossdillon](https://forums.plex.tv/u/Rossdillon)
#### Post date: [August 9, 2022, 7:56am UTC](https://forums.plex.tv/t/file-path-missing-from-get-info/803793/1 "2022-08-09T07:56:29Z")

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Server Version#: 1.25.3.5409-f11334058  
Player Version#: 4.69.1

When I select a movie and then “Get Info”, the file path is no longer shown, only the file name (using the web server interface). Given that I have content scattered over multiple USB drives and NAS folders, I depend on that to find the source file. Can I assume that removing that was an “oops”?

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### Author: ![Rossdillon](https://avatars.discourse-cdn.com/v4/letter/r/e47c2d/32.png) [@Rossdillon](https://forums.plex.tv/u/Rossdillon)
#### Post date: [August 9, 2022, 8:00am UTC](https://forums.plex.tv/t/file-path-missing-from-get-info/803793/2 "2022-08-09T08:00:19Z")

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Story of my life…tried everything I could with no luck before posting…now it’s working fine.

#sigh

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [August 9, 2022, 8:24am UTC](https://forums.plex.tv/t/file-path-missing-from-get-info/803793/3 "2022-08-09T08:24:23Z")

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Users that are not the server admin would only be able to see the filename. Were you possibly signed into another account like someone else’s in your Plex Home? (If you mistakenly switched to them)

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### Author: ![Rossdillon](https://avatars.discourse-cdn.com/v4/letter/r/e47c2d/32.png) [@Rossdillon](https://forums.plex.tv/u/Rossdillon)
#### Post date: [August 9, 2022, 4:10pm UTC](https://forums.plex.tv/t/file-path-missing-from-get-info/803793/4 "2022-08-09T16:10:14Z")

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I don’t recall but it’s possible. To fix it I shut down the browser and restarted it which forced me to to re-select me. I very well could have been in my wife’s account. Thanks for that info, I did not know that.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [November 7, 2022, 4:11pm UTC](https://forums.plex.tv/t/file-path-missing-from-get-info/803793/5 "2022-11-07T16:11:13Z")

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