# File requested for photo transcode is over maximum size

**URL:** <https://forums.plex.tv/t/file-requested-for-photo-transcode-is-over-maximum-size/899336>\
**Category:** General Discussions\
**Created:** [December 19, 2024, 12:36pm UTC](https://forums.plex.tv/t/file-requested-for-photo-transcode-is-over-maximum-size/899336 "2024-12-19T12:36:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ssa2207](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@ssa2207](https://forums.plex.tv/u/ssa2207)\
**Post date:** [December 19, 2024, 12:36pm UTC](https://forums.plex.tv/t/file-requested-for-photo-transcode-is-over-maximum-size/899336/1 "2024-12-19T12:36:04Z")

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I have photo collections of RAW that are from full frame camera (i.e. big file size). Plex reads the images, creates thumbnails, but I can not open the images. I get the error in the logs:  
`File requested for photo transcode is over maximum size of 104857600 bytes, refusing to transcode`

This is a Plex installed on Synology NAS. As I understand the images are not actually being transcoded but resized? I can not seem to get any answers as 99% of related questions pertain to videos. The images are going to always remain on the NAS, I would just prefer to be able to access them from within Plex.

Is there a setting/config option that can resolve this? I know PlexPass will be needed for hardware transcoding, but that is primarily for video as I understand. Any options to resolve this short of converting the images to JPG?

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**Author:** ![MovieFan](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MovieFan](https://forums.plex.tv/u/MovieFan)\
**Post date:** [December 20, 2024, 3:01am UTC](https://forums.plex.tv/t/file-requested-for-photo-transcode-is-over-maximum-size/899336/2 "2024-12-20T03:01:24Z")

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There is an advanced setting for that. See [https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/](https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/).

The setting is TranscoderPhotoFileSizeLimitMiB

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 20, 2025, 3:01am UTC](https://forums.plex.tv/t/file-requested-for-photo-transcode-is-over-maximum-size/899336/3 "2025-03-20T03:01:47Z")

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