# File Type

**URL:** <https://forums.plex.tv/t/file-type/157935>\
**Category:** General Discussions\
**Created:** [September 10, 2016, 3:39am UTC](https://forums.plex.tv/t/file-type/157935 "2016-09-10T03:39:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![HC1Gunner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hc1gunner/32/109462_2.png) [@HC1Gunner](https://forums.plex.tv/u/HC1Gunner)\
**Post date:** [September 10, 2016, 3:39am UTC](https://forums.plex.tv/t/file-type/157935/1 "2016-09-10T03:39:00Z")

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Every now an then I will have a file that Plex Server can not see. Sometimes its an MKV, this times it happens to be a mp4 file with h264 video codec.1920 x 1080, @ 16x9, with Audio codec consisting of acc,6 channel, ample rate 4100, bit rate 128. This file plays fine an all mt devices, but will not show up in PlexTV.

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**Author:** ![jmckee](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmckee/32/8332_2.png) [@jmckee](https://forums.plex.tv/u/jmckee)\
**Post date:** [September 10, 2016, 6:44am UTC](https://forums.plex.tv/t/file-type/157935/2 "2016-09-10T06:44:57Z")

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The two main reasons that a file does not appear inside of Plex are:

1. File Permissions - Such that Plex does not have permission to read the file in question.

2. Naming - If the file is not named the way Plex is looking for then it won’t be included. IE TV Show naming convention (Show Name - SxxExx.ext) will specifically not show in a Movie Library.

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**Author:** ![HC1Gunner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hc1gunner/32/109462_2.png) [@HC1Gunner](https://forums.plex.tv/u/HC1Gunner)\
**Post date:** [September 10, 2016, 1:23pm UTC](https://forums.plex.tv/t/file-type/157935/3 "2016-09-10T13:23:00Z")

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I running Win 10, and its in my normal TV folder under, and it has the normal format, season and episode\> I will move it to another folder, and see if that works. TY

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**Author:** ![HC1Gunner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/hc1gunner/32/109462_2.png) [@HC1Gunner](https://forums.plex.tv/u/HC1Gunner)\
**Post date:** [September 12, 2016, 2:07pm UTC](https://forums.plex.tv/t/file-type/157935/4 "2016-09-12T14:07:20Z")

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Not sure what the deal is, but they only show up when placed into my Movies folder.

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**Author:** ![jmckee](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmckee/32/8332_2.png) [@jmckee](https://forums.plex.tv/u/jmckee)\
**Post date:** [September 12, 2016, 3:12pm UTC](https://forums.plex.tv/t/file-type/157935/5 "2016-09-12T15:12:49Z")

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> @HC1Gunner said:  
> Not sure what the deal is, but they only show up when placed into my Movies folder.

This sounds like a naming issue. If they are showing up in a Movies folder that means they are not following the naming that a TV Show looks for. This is because a show named how the TV Show scanner is expecting it will automatically be excluded from the Movies folder.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 9:52pm UTC](https://forums.plex.tv/t/file-type/157935/6 "2020-01-07T21:52:58Z")

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