# Files that never appear in plex **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [December 5, 2019, 3:28am UTC](https://forums.plex.tv/t/files-that-never-appear-in-plex/502056 "2019-12-05T03:28:40Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![dcatcha](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@dcatcha](https://forums.plex.tv/u/dcatcha)\ **Post date:** [December 5, 2019, 3:28am UTC](https://forums.plex.tv/t/files-that-never-appear-in-plex/502056/1 "2019-12-05T03:28:41Z")
In my TV directory I have files that do not show up. To be clear they never appear in my plex app. Some hypothetical examples: \tv\star wars clone wars\Star Wars The Clone Wars Vol 2.mp4 \tv\spongebob\Spongebob s05e01-11.mp4 \tv\spongebob\Spongebob s05e01-12.mp4 \tv\MIRACULOUS\micraculous.mp4 \tv\princess collection\ miscellaneous MP4 in a folder like this I am currently running Version 1.18.1.2019. I had to roll back to prior version becuase the current release does not work with my Samsung ultra hd player. I continually saw invalid format errors. I have removed the directories out of the tv folder into a directory outside of plex, rebooted and move them back and rebooted again and still nothing. Regardless of the naming convention the files should show up it simply wouldn’t match anything. I am not sure where to look at logs to understand why or what the issue is. ---
**Author:** ![darcilicious](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/darcilicious/32/3047_2.png) [@darcilicious](https://forums.plex.tv/u/darcilicious)\ **Post date:** [December 5, 2019, 3:32am UTC](https://forums.plex.tv/t/files-that-never-appear-in-plex/502056/2 "2019-12-05T03:32:10Z")
You must following the naming rules outlined in this support article: > **[Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)** > > The scanners and metadata agents used by Plex will work best when your major types of content are separated from... Something like: \tv\spongebob\season 05\Spongebob s05e01-e11.mp4 might work. You will also want to make sure you don’t have any embedded metadata in your mp4 files. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [December 5, 2019, 6:48am UTC](https://forums.plex.tv/t/files-that-never-appear-in-plex/502056/3 "2019-12-05T06:48:14Z")
> [@dcatcha](#): > > Regardless of the naming convention the files should show up it simply wouldn’t match anything. I am not sure where to look at logs to understand why or what the issue is. Nope. TV episodes must be named like TV episodes. Just as movies must be named like movies. That’s the only way Plex can match them. If you don’t care about matching and just want everything to appear, use an “Other video” library category instead. This doesn’t care about naming or matching so it will show everything. ---
**Author:** ![dcatcha](https://avatars.discourse-cdn.com/v4/letter/d/a6a055/32.png) [@dcatcha](https://forums.plex.tv/u/dcatcha)\ **Post date:** [December 5, 2019, 11:39am UTC](https://forums.plex.tv/t/files-that-never-appear-in-plex/502056/4 "2019-12-05T11:39:33Z")
Funny, when I first placed the files I accidentally put them in the Movies folder. I removed the rebooted and put them in the TV folder and they don’t appear. I assumed that there was some conflict since Plex had seen them once before. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 4, 2020, 11:39am UTC](https://forums.plex.tv/t/files-that-never-appear-in-plex/502056/5 "2020-03-04T11:39:36Z")
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