# Fire tv stick 4k max thumbnail forward/back missing **URL:** \ **Category:** Plex Players\ **Tags:** fire-tv, roku\ **Created:** [October 31, 2022, 12:54am UTC](https://forums.plex.tv/t/fire-tv-stick-4k-max-thumbnail-forward-back-missing/816739 "2022-10-31T00:54:58Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![heheitme](https://avatars.discourse-cdn.com/v4/letter/h/278dde/32.png) [@heheitme](https://forums.plex.tv/u/heheitme)\ **Post date:** [October 31, 2022, 12:54am UTC](https://forums.plex.tv/t/fire-tv-stick-4k-max-thumbnail-forward-back-missing/816739/1 "2022-10-31T00:54:58Z")
I switched to an Amazon Fire TV Stick 4K Max from a roku stick+. On the roku, when I would skip forward/back I would get thumbnails showing during the skip but in the fire stick it just jumps by “## seconds” and no thumbnail previews. Is there anyway to enable thumbnails on the fire stick? (I went back to the roku and confirmed thumbnails still work so don’t think it’s an issue with my Plex server) ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [October 31, 2022, 1:35am UTC](https://forums.plex.tv/t/fire-tv-stick-4k-max-thumbnail-forward-back-missing/816739/2 "2022-10-31T01:35:51Z")
No it’s not an issue with your server. I thought the Fire TV/Nvidia Shield didn’t support this feature because it never worked for me. (probably 2 years or more) Apparently, it used to work but now doesn’t, and people in the other threads below are saying it’s a confirmed bug > [@No video preview thumbnails on FireTV 4K?](https://forums.plex.tv/t/no-video-preview-thumbnails-on-firetv-4k/814345): > > Server Version#: 1.29.0.6244 Player Version#: 9.9.0.35519 I’m not seeing any [video preview thumbnails](https://support.plex.tv/articles/202197528-video-preview-thumbnails/) when using my FireTV 4K, if I play the same media using the Plex app on my LG TV they are there. Anyone else with same issue? > [@Plex not showing video generated thumbnails for TV shows](https://forums.plex.tv/t/plex-not-showing-video-generated-thumbnails-for-tv-shows/790845): > > PS I’m signed in for the place beta program. Server Version 1.26.0.5715 Player version 9.2.0.32364 Device Nvidia Shield Pro 2019 V9.0.2 Plex server running on unraid with p2200 for transcoding. Overkill yes, but then i wanted great performance. That was the theme when I built my server. Fast forward now the video thumbnails for tv shows isn’t working on Android tv clients for myself and other users. My series are matched and named as per Plex requirements. Also double checked the “Generate … ---
**Author:** ![heheitme](https://avatars.discourse-cdn.com/v4/letter/h/278dde/32.png) [@heheitme](https://forums.plex.tv/u/heheitme)\ **Post date:** [October 31, 2022, 10:32am UTC](https://forums.plex.tv/t/fire-tv-stick-4k-max-thumbnail-forward-back-missing/816739/3 "2022-10-31T10:32:38Z")
ugghh … thanks for letting me know … I think the firestick is more responsive and generally works a little better than my roku but will be tough to live without the thumbnail previews … ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 29, 2023, 10:33am UTC](https://forums.plex.tv/t/fire-tv-stick-4k-max-thumbnail-forward-back-missing/816739/4 "2023-01-29T10:33:34Z")
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