# Fix Match and Unmatch ARE MISSING

**URL:** <https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690>\
**Category:** Plex Media Server\
**Tags:** library-management\
**Created:** [January 13, 2023, 5:19pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690 "2023-01-13T17:19:41Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![dsabine](https://avatars.discourse-cdn.com/v4/letter/d/f4b2a3/32.png) [@dsabine](https://forums.plex.tv/u/dsabine)\
**Post date:** [January 13, 2023, 5:19pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690/1 "2023-01-13T17:19:41Z")

</div>

Fix Match isn’t showing up for one particular TV show. The show name is “The Defeated” and Plex keeps grabbing “The Deleted”. When I try to fix by unmatching and FIX MATCH, neither is visible in the POP-UP menu???

In the pop-up when I click the menu icon (three dots) for any other program I have:  
**Shuffle**  
**Play Next**  
**Add to Queue**  
**Add To\>**  
**Mark as Played**  
**Refresh Metadata**  
**Analyze**  
**Fix Match** \<\<\<  
**UnMatch** \<\<\<  
**Optimize**  
**Grant Access**  
**Delete**  
**View Play History**

On this TV Program, **Fix Match** and **UnMatch** are missing. Te menu goes from Analyze to Optimize.

I’ve tried:

1. deleting the files and readding - NOTHING CHANGES
2. Restarting Plex - NOTHING CHANGES
3. I’m running latest Plex server \< Version 1.30.1.6562\>

I’m running:  
Device name Plex-PC|  
Processor AMD Ryzen 7 3700X 8-Core Processor 3.59 GHz|  
Installed RAM 32.0 GB|  
System type 64-bit operating system, x64-based processor|

Any assistance would be greatly appreciated!

---

<div class="post-metadata">

**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [January 13, 2023, 5:34pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690/2 "2023-01-13T17:34:06Z")

</div>

Match/Fix Match are only available at the Show level. Make sure you aren’t looking at a Season or Episode.

---

<div class="post-metadata">

**Author:** ![dsabine](https://avatars.discourse-cdn.com/v4/letter/d/f4b2a3/32.png) [@dsabine](https://forums.plex.tv/u/dsabine)\
**Post date:** [January 13, 2023, 5:39pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690/3 "2023-01-13T17:39:38Z")

</div>

I’m not looking at the SEASON LEVEL, looking at the SHOW LEVEL. As I said, two shows, side by side on the server, one show has FIX MATCH and UNMATCH in the POP-UP MENU and the OTHER DOESN’T.

---

<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [January 13, 2023, 6:19pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690/4 "2023-01-13T18:19:01Z")

</div>

Can you please take a screenshot of the menu with it missing and what version of the web or desktop app you are using

---

<div class="post-metadata">

**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [January 13, 2023, 10:42pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690/6 "2023-01-13T22:42:11Z")

</div>

I don’t know if this has anything to do with it but “The Defeated” is an alternate title

Are you using the new Plex scanner/agent?

This is how the show is displayed in my library

## [Shadowplay](https://www.themoviedb.org/tv/93781-schatten-der-morder-shadowplay?language=en-US) (2020) \<–TMDB

[Shadowplay TVDB](https://thetvdb.com/series/shadowplay)

---

<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [January 13, 2023, 10:51pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690/7 "2023-01-13T22:51:24Z")

</div>

> [@dsabine](#):
>
> **Shuffle**  
> **Play Next**  
> **Add to Queue**  
> **Add To\>**  
> **Mark as Played**  
> **Refresh Metadata**  
> **Analyze**  
> **Fix Match** \<\<\<  
> **UnMatch** \<\<\<  
> **Optimize**  
> **Grant Access**  
> **Delete**  
> **View Play History**
> 
> On this TV Program, **Fix Match** and **UnMatch** are missing. Te menu goes from Analyze to Optimize.

Those are the options for season. If you are doing this from the recently added row because you added multiple episodes within 20hours, the recently added merges them all ( so it does not knock everything else back) an shows the season poster.

This is a season poster not a show poster.

![Plex](https://global.discourse-cdn.com/plex/original/4X/e/d/b/edb19c14a92fafb3c09223864eb46e2524d45f00.png)

Another thing that is telling that it seems from season poster is that there is no “add to watchlist” option which can also only be done from the show level

![Plex](https://global.discourse-cdn.com/plex/original/4X/4/0/9/409f8d40b0b76c2be910033a12455fb6094ff549.png)

---

<div class="post-metadata">

**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [January 13, 2023, 10:54pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690/8 "2023-01-13T22:54:03Z")

</div>

view your library, not the recently added section. there should be a library tab to use.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 13, 2023, 10:54pm UTC](https://forums.plex.tv/t/fix-match-and-unmatch-are-missing/826690/9 "2023-04-13T22:54:26Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
