# Fix Match issue

**URL:** <https://forums.plex.tv/t/fix-match-issue/720349>\
**Category:** General Discussions\
**Created:** [June 4, 2021, 12:41am UTC](https://forums.plex.tv/t/fix-match-issue/720349 "2021-06-04T00:41:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![xshoot4warampsx](https://avatars.discourse-cdn.com/v4/letter/x/49beb7/32.png) [@xshoot4warampsx](https://forums.plex.tv/u/xshoot4warampsx)\
**Post date:** [June 4, 2021, 12:41am UTC](https://forums.plex.tv/t/fix-match-issue/720349/1 "2021-06-04T00:41:22Z")

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Anyone run into an issue where your server cant get any results from Fix Match? I tried Name, ID ect no matter what It doesnt find any possible matches. My PMS is on a Synology NAS. Everything Looks fine but for whatever reason I dont get any hits for Nikita on theTVDB or 164301. Even if I search on a correctly matched Show, I get no results.

Is there some sort of setting I might have changed or turned off to break this function?

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [June 4, 2021, 1:31am UTC](https://forums.plex.tv/t/fix-match-issue/720349/2 "2021-06-04T01:31:25Z")

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Which agent are you using for your TV library? with the plex TV series agent when i tried to do a fix match with ID `164301` it got no results but when i used `nikita` I did

sometimes this is cause by DNS issues which makes the server not able to find the metadata site. was there any recent changes to your network? look in your `Plex Media Server.log` for errors . they are usually related to CURL

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**Author:** ![xshoot4warampsx](https://avatars.discourse-cdn.com/v4/letter/x/49beb7/32.png) [@xshoot4warampsx](https://forums.plex.tv/u/xshoot4warampsx)\
**Post date:** [June 4, 2021, 2:34am UTC](https://forums.plex.tv/t/fix-match-issue/720349/3 "2021-06-04T02:34:49Z")

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I dont see anything. I use theTVDB. I tried the others as well and no results as well. The file doesnt seem to have any data past the 2nd of June. I have attached the file. Last night I did have issues connecting to the server. That was a DNS issue but I resolved it and now everything is accessible on my network and remotely.

EDIT: I do see sections with a loopback address. Could that be it? How can I fix that?

EDIT #2: I was able to fix the problem by Uninstalling the Server, deleting all plex system files and reinstalling.

[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/f9wbMOKlQw1JT90v1SoTFftHcxP.log) (10.0 MB)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 2, 2021, 2:35am UTC](https://forums.plex.tv/t/fix-match-issue/720349/4 "2021-09-02T02:35:22Z")

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