# "FIX MATCH" option isn't available

**URL:** <https://forums.plex.tv/t/fix-match-option-isnt-available/787408>\
**Category:** General Discussions\
**Created:** [April 10, 2022, 3:31am UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408 "2022-04-10T03:31:07Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Wickypedia](https://avatars.discourse-cdn.com/v4/letter/w/e19b73/32.png) [@Wickypedia](https://forums.plex.tv/u/Wickypedia)\
**Post date:** [April 10, 2022, 3:31am UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/1 "2022-04-10T03:31:07Z")

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As of today 04/09/2022 the option to fix a mismatched tv show or movie isn’t available anymore. Is there a work around available? Is anyone else having the same issue?

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**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Post date:** [April 10, 2022, 6:33am UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/2 "2022-04-10T06:33:39Z")

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Works for me. Are you logged in as a Managed User, rather than the admin account? Managed Users don’t have admin power, so that option (and others, like refresh metadata and the pencil edit icon) is missing.

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**Author:** ![Wickypedia](https://avatars.discourse-cdn.com/v4/letter/w/e19b73/32.png) [@Wickypedia](https://forums.plex.tv/u/Wickypedia)\
**Post date:** [April 10, 2022, 7:51am UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/3 "2022-04-10T07:51:24Z")

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Yes I am logged in as administrator.

This is what I see on the season level.

 ![image](https://global.discourse-cdn.com/plex/original/4X/7/3/4/7344ba5b6aa22d5158176c3c6fc3f9b006dc7946.jpeg)

And this is what I see when I’m on the show level.

 ![image](https://global.discourse-cdn.com/plex/original/4X/6/4/e/64e4b0c19cc0054c4147f18b1e7f8f3cb731e4e3.jpeg)

I never had this issue before and this all started when Plex started to add all the big streaming platforms to their software.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 10, 2022, 8:53am UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/4 "2022-04-10T08:53:17Z")

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There’s no fix-match option on season or episode level. Based on the format of posters visible in the background of your screenshots I guess what we see aren’t shows, are they (looks more like square playlist posters)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 10, 2022, 11:43am UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/5 "2022-04-10T11:43:46Z")

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> [@Wickypedia](#):
>
> This is what I see on the season level.

You can only use Fix Match on the overall “Show” level.

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**Author:** ![Wickypedia](https://avatars.discourse-cdn.com/v4/letter/w/e19b73/32.png) [@Wickypedia](https://forums.plex.tv/u/Wickypedia)\
**Post date:** [April 10, 2022, 11:10pm UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/6 "2022-04-10T23:10:01Z")

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If you see the second photo I posted its on the show level but still no fix match.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 10, 2022, 11:17pm UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/7 "2022-04-10T23:17:26Z")

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There’s no `Get Info` on the show level… therefore my guess is that’s not actually the context menu of a tv-show. Looks more like an episode-level context menu to me.

For reference… (my screenshots miss the `Delete` option as I’ve disabled that on my server):  
Show → Season → Episode  
 ![show-level context menu](https://global.discourse-cdn.com/plex/original/4X/5/2/2/522cd3f0276b74fb13e0ed5832ca7927d1f5b66e.png) ![season-level context menu](https://global.discourse-cdn.com/plex/original/4X/3/9/4/394bea29a93c434505fb14e926afcd8140dd7238.png) ![episode-level context menu](https://global.discourse-cdn.com/plex/original/4X/1/5/e/15eb63ff1361b4d8948f2de1587877a90e58beb6.png)

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<div class="post-metadata">

**Author:** ![Wickypedia](https://avatars.discourse-cdn.com/v4/letter/w/e19b73/32.png) [@Wickypedia](https://forums.plex.tv/u/Wickypedia)\
**Post date:** [April 10, 2022, 11:39pm UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/8 "2022-04-10T23:39:10Z")

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I see it now thank you so much for clarifying!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 9, 2022, 11:39pm UTC](https://forums.plex.tv/t/fix-match-option-isnt-available/787408/9 "2022-07-09T23:39:16Z")

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