# Fix scrolling in Windows app?

**URL:** <https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991>\
**Category:** Plex Players\
**Tags:** player-windows\
**Created:** [May 31, 2023, 11:37am UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991 "2023-05-31T11:37:17Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![MartinAnderson2017](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@MartinAnderson2017](https://forums.plex.tv/u/MartinAnderson2017)\
**Post date:** [May 31, 2023, 11:37am UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/1 "2023-05-31T11:37:17Z")

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The Windows Plex app fails 99% of the time to respond to a simple mouse-wheel scroll, maybe because the devs have concentrated on tablet use. But it would be great if they could fix this, since scrolling through 2k+ movies in that app is a bit of a nightmare without scroll-wheel recognition.

Sure, you can use the middle-click to scroll, but unfortunately the app implements rapid acceleration, so that within a millisecond you have shot past where you were in the list.

So please, devs, get scrolling reliable and working again!

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**Author:** ![Rigger.Bos](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rigger.bos/32/292511_2.png) [@Rigger.Bos](https://forums.plex.tv/u/Rigger.Bos)\
**Post date:** [May 31, 2023, 11:46am UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/2 "2023-05-31T11:46:13Z")

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Scroll wheel works for me (wireless Logitech), as well as PgUp/PgDn

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [May 31, 2023, 5:15pm UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/3 "2023-05-31T17:15:09Z")

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> [@MartinAnderson2017](#):
>
> The Windows Plex app

Please clarify which app you are using. There are 3 currently supported apps on Windows and a few more deprecated ones.

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**Author:** ![MartinAnderson2017](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@MartinAnderson2017](https://forums.plex.tv/u/MartinAnderson2017)\
**Post date:** [May 31, 2023, 5:52pm UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/4 "2023-05-31T17:52:16Z")

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![image](https://global.discourse-cdn.com/plex/original/4X/0/e/9/0e96a6a8f828c0aa0f79bfb5054c08002ed229d8.png)

Well, it is signed by Plex, Inc., but behaves like an Electron app, with no conventional way to find out anything more about the program, such as an ‘About’ menu. Only at the point of the frequent forced updates is there a chance to take a note of the latest build name, and I’m afraid I did not do that when it last auto-updated.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [May 31, 2023, 6:01pm UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/5 "2023-05-31T18:01:35Z")

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I see, you mean the “Plex for Windows” desktop app.

I don’t see any change in mouse wheel scrolling over here. (Logitech as well)  
The behavior is pretty much the same as the Plex web app (which is the basis for the user interface).

Have you modified your mouse settings in some way? e.g. changed the number of lines to scroll or similar?

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**Author:** ![MartinAnderson2017](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@MartinAnderson2017](https://forums.plex.tv/u/MartinAnderson2017)\
**Post date:** [May 31, 2023, 7:01pm UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/6 "2023-05-31T19:01:07Z")

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Not that I’m aware of. It shouldn’t make a difference, and scrolling should work with any mouse. Mine is a bog-standard mouse, but I have used the Windows desktop Plex app with other mice, and scrolling didn’t work with any of them for a long time.

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**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Post date:** [May 31, 2023, 11:46pm UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/7 "2023-05-31T23:46:07Z")

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When running the app itself, do you have access to the settings? That is, can you go here?:

 ![plex](https://global.discourse-cdn.com/plex/original/4X/e/5/b/e5bd47bb6904a3f29f2fb2c89d3a6d7061c0744d.png)

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [June 1, 2023, 3:44am UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/8 "2023-06-01T03:44:58Z")

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Try this

**Start menu → Settings → Devices → Mouse → turn on “scroll inactive windows when I hover over them”**

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**Author:** ![MartinAnderson2017](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@MartinAnderson2017](https://forums.plex.tv/u/MartinAnderson2017)\
**Post date:** [June 1, 2023, 7:01am UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/10 "2023-06-01T07:01:11Z")

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> Blockquote **Start menu → Settings → Devices → Mouse → turn on “scroll inactive windows when I hover over them”**

Well, this certainly works, but I absolutely hate that setting, and yes, it is normally turned off. It is hard to believe that a focused and front-most program would rely on it to detect scroll events.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 30, 2023, 7:02am UTC](https://forums.plex.tv/t/fix-scrolling-in-windows-app/842991/11 "2023-08-30T07:02:02Z")

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